busted pipes

The Texas Baptist Men have been working to help rebuild North Texas churches after February’s winter storm burst pipes and caused flooding.

The winter storm is still causing fall out. A North Texas woman says her family was struggling to get a refund from a hotel after her parents traveled on icy roads only to learn the hotel didn’t have power. So they didn’t check in. That’s when NBC 5 Responds stepped in and asked the third-party booking site about their charges....

After the winter storm in February, plumbers were hard to come by. Now, it’s plumbing supplies.

After the winter storm in February, plumbers were hard to come by. Now, it’s plumbing supplies.

Texas officials on Thursday raised the death toll from February’s winter storm and blackouts to at least 111 people — nearly doubling the state’s initial tally following one of the worst power outages in U.S. history.

Why were Texans caught off guard by the massive power outages during February’s winter storm?

For those still dealing with damage from the winter storm, one of the primary questions is how long is too long to wait for repairs?

For those still dealing with damage from the winter storm, one of the primary questions is how long is too long to wait for repairs?

Some of the North Texans hit hardest by last month’s winter storm are now finding themselves victims of a different kind – a shortage of housing.

When the winter storm swept across Texas last month, the Ronald McDonald House of Dallas escaped power outages, but not burst pipes. The Ronald McDonald House provides free housing for families with sick or injured children who are undergoing medical treatment. When the pipes burst, they sprang into action.

When the winter storm swept across Texas last month, the Ronald McDonald House of Dallas escaped power outages, but not burst pipes. The Ronald McDonald House provides free housing for families with sick or injured children who are undergoing medical treatment. When the pipes burst, they sprang into action.

With thousands of North Texans still trying to repair storm damage, they’re often finding help in short supply. That’s where an online community is stepping in, crowdsourcing everything from plumbers to cleanup crews.

On a recent frigid morning, some of the rarest documents in Texas were hit with the terror of a home invasion — by the weather.

Weeks after the February storm that caused widespread power outages and water pipe to break across North Texas, some families remain without water.

After two days of hearings and plenty of witnesses, lawmakers have new information about the power problems that sent the state into a winter storm crisis. NBC 5’s Julie Fine reports.

After two days of hearings and plenty of witnesses, lawmakers have new information about the power problems that sent the state into a winter storm crisis.

Ten days and counting without running water. That is the reality facing countless families across DFW, including many living in apartment communities. Residents at one Plano apartment complex who demanded answers from their management, instead got the police called on them.

10 days and counting without running water. That is the reality facing countless families across DFW, including many living in apartment communities. Residents at one Plano apartment complex who demanded answers from their management, instead got the police called on them.

Renters like Jason Bartel are concerned about the development of mold since the flooring, wall and other materials in their apartments have neither been removed nor replaced.

The City of DeSoto is asking for volunteers to help bring water to seniors in need at an apartment complex that’s been without water for more than a week.