NBC 5 Responds - NBC 5 Dallas-Fort Worth
NBC 5 Responds

NBC 5 Responds

Responding to your consumer needs and connecting you to your money

Wednesday, Apr 25, 2018 at 06:22 PM CDT

Selling A Car? There May Be Money You're Owed

Selling A Car? There May Be Money You're Owed

NBC 5 Responds tells you how to get refunds from unused car warranties.

Wednesday, Apr 25, 2018 at 06:53 AM CDT

Problem Solved: Woman Gets Loaner Car After Calling NBC 5

Problem Solved: Woman Gets Loaner Car After Calling NBC 5

Earlier this month, we told you about a North Texas driver who was riding around with a defective airbag in her car for nearly two years. She said the dealership and manufacturer refused to give her a loaner...

Tuesday, Apr 24, 2018 at 07:50 AM CDT

Atmos Discontinues Estimated Billing During Cold Months

Atmos Discontinues Estimated Billing During Cold Months

NBC 5 Responds started looking into Atmos Energy's billing practices after consumers called about "ridiculously high bills" earlier this year. Moving forward, Atmos says it would no longer estimate in November...

Monday, Apr 23, 2018 at 05:46 PM CDT

Free Tools to Avoid Online Fraud

Free Tools to Avoid Online Fraud

One woman’s experience with a fake listing prompted her to start a business to prevent others from getting duped.

Monday, Apr 23, 2018 at 07:02 AM CDT

Problem Solved: Consumer Gets Items Back From Moving Company

Problem Solved: Consumer Gets Items Back From Moving Company

After calling NBC 5's Samantha Chatman, a North Texas woman finally gets her items back from a local moving company that was "holding her stuff hostage."

Friday, Apr 20, 2018 at 05:47 PM CDT

'Belong Tour' Ticket Holders Waiting for Refunds

'Belong Tour' Ticket Holders Waiting for Refunds

NBC 5 Responds looks into what you should know before buying tickets to an event.

Friday, Apr 20, 2018 at 07:04 AM CDT

Starbucks Says Coupon for 'People Of Color Only' Is Fake

Starbucks Says Coupon for 'People Of Color Only' Is Fake

A number of fake Starbucks coupons offering free drinks and discounted food are circulating on social media.

Thursday, Apr 19, 2018 at 08:02 AM CDT

Texas Towing Laws that May Surprise You

Texas Towing Laws that May Surprise You

If your car gets towed, you may be surprised to find out there are options for you to get cash reimbursement in certain cases.

Wednesday, Apr 18, 2018 at 05:52 PM CDT

It's Tax Day - Again!

It's Tax Day - Again!

The deadline to file your taxes was pushed back one day after the IRS website was down for much of the day Tuesday. Filers, who were told the site would be down until the year 9999, had a much smoother time...

Wednesday, Apr 18, 2018 at 05:13 AM CDT

Beware of Puppy Mills

Beware of Puppy Mills

Consumers in North Texas say they paid a woman hundreds of dollars for a shih-tzu puppy. But when it was time to take their dog home, the seller disappeared.

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