Sometimes new parts don't always fix the problem, we look into what happened for a Dallas couple who's aging AC died.
A man in Tampa saw our stories on non-collision Kia fires and said the same thing happened to him, with his two daughters in the backseat of his Hyundai.
A Mansfield family arrived to check in to their hotel before a wedding, only to find out there were no rooms left -- even though they had reservations. So they called NBC 5 Responds.
A woman in Frisco said her fridge hasn't been working for nearly three months. When she couldn't get the manufacturer to repair it, she called NBC 5's Samantha Chatman.
If your car is damaged while driving through a construction zone, who is responsible for the repairs?
Honda and Toyota are practically begging consumers to find out if their airbags are under recall.
Chances are your newer-model car has safety features you may not fully understand. NBC 5 Responds asked the experts to show us how they work.
Two North Texas Mothers hired a characters to appear at their children's birthday party, but the characters never showed up and the company wouldn't provide a refund, they turned to NBC 5 Responds.
Like many schemes, this one started with a robocall, but ended in a crackdown by the feds on a charity that doesn't deliver. A man in Utah is accused of soliciting donations to fake veterans' charities and...
The Better Business Bureau is warning North Texans to protect themselves against a fake check scheme.
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