NBC 5 Responds - NBC 5 Dallas-Fort Worth
NBC 5 Responds

NBC 5 Responds

Responding to your consumer needs and connecting you to your money

Friday, Dec 21, 2018 at 05:19 PM CST

2018's Hottest 'Radical Reveal' Toys

2018's Hottest 'Radical Reveal' Toys

Every year, NBC 5 teams up with toy expert Laurie Schacht to find out which toys are likely to fly off the shelves during the holiday season. This time we're looking at toys that feature some sort of 'radical...

Wednesday, Dec 19, 2018 at 05:29 PM CST

30 Vehicles Get Top Safety Marks from IIHS

30 Vehicles Get Top Safety Marks from IIHS

The Insurance Institute for Highway Safety (IIHS) just released its annual list of the safest cars to drive. To qualify for 2019 TOP SAFETY PICK+, a vehicle must earn good ratings in the driver-side small...

Wednesday, Dec 19, 2018 at 06:14 PM CST

'Free Trial' Ads Costing Consumers Thousands of Dollars

'Free Trial' Ads Costing Consumers Thousands of Dollars

NBC 5's Samantha Chatman explains how companies are duping consumers into hundreds of dollars in charges with "free trial" online ads.

Tuesday, Dec 18, 2018 at 05:23 PM CST

NBC 5 Responds Helps Viewer Get Travel Insurance Refund

NBC 5 Responds Helps Viewer Get Travel Insurance Refund

NBC 5 Responds helped a Plano woman get more than $800 back after a travel insurance company denied her claim.

Friday, Dec 14, 2018 at 05:15 PM CST

2018's Hottest Toys From When You Were a Kid

2018's Hottest Toys From When You Were a Kid

Every year, NBC 5 teams up with toy expert Laurie Schacht to find out which toys are likely to fly off the shelves during the holiday season. This time we're looking at toys from when you were a kid.

Thursday, Dec 13, 2018 at 05:39 PM CST

How to Make Sure Your Gift Cards Are Secure

How to Make Sure Your Gift Cards Are Secure

In past years, holiday gift card purchases have topped some 27 billion dollars. But NBC 5's Samantha Chatman says beware. Thieves have figured out ways to steal the money you put on gift cards.

Thursday, Dec 13, 2018 at 11:31 AM CST

Fort Worth Woman Falls Victim to Job Scam, Loses $2,500

Fort Worth Woman Falls Victim to Job Scam, Loses $2,500

A Fort Worth woman said she lost $2500 in an employment scheme and is now struggling to make ends meet. But she's not the only person who fell victim to this scam.

Wednesday, Dec 12, 2018 at 05:48 PM CST

How to Avoid Hidden Hotel Fees

How to Avoid Hidden Hotel Fees

Nothing kills a vacation vibe faster than a hotel bill peppered with unexpected fees. From resort fees to parking fees to utility fees. Even fees for having a safe in the room! But there are ways to avoid sneaky...

Monday, Dec 10, 2018 at 05:35 PM CST

Green Monday Means Holiday Deals

Green Monday Means Holiday Deals

First it was Black Friday, then Cyber Monday, but Dec. 10 is Green Monday. It's a day retailers use to entice shoppers to put in their orders so that they be shipped in time for Christmas. NBC 5 Responds'...

Monday, Dec 10, 2018 at 05:09 PM CST

Local Artist Creates Portrait for Military Couple After NBC 5 Report

Local Artist Creates Portrait for Military Couple After NBC 5 Report

Last month, we told you about a North Texas couple that was involved in a bad online deal with a flag company. An artist in Frisco saw their story and created a memorable piece of art, free of charge.

Have a complaint?

or Call

844-5RESPND

Recovering Your Money

Meet The Team

Samantha Chatman joined the NBC 5 Responds team in August 2016 after serving the people of Louisville, Kentucky and southern Indiana as the Business Reporter at WDRB News. Samantha has covered major company acquisitions, business openings and economic opportunities as well as major breaking news events. Samantha received her Bachelor of Science degree in Broadcast Journalism from the University of Illinois at Urbana-Champaign with a minor in African-American Studies. She also has a certification in Public Relations from the university’s College of Media and is a member of the National Association of Black Journalists.



David Soltis is the award-winning photojournalist/editor for the NBC 5 Responds team. David is an NPPA award-winning photographer and was honored to be nominated for the 2015 Lone Star Emmy for Photographer - News. Before joining NBC DFW in April 2016, David worked in Houston, where he was picked to help launch KHOU-TV's consumer unit, "Watching Out for You." In 2015, several of his stories were awarded in the National Press Photographers Association's TV News Quarterly Clip Contest. David is a proud alumni of the University of Iowa Adler School of Journalism and Mass Communication.

Consumer Reports

More Consumer Reports »

Recall Alerts

More Recall Alerts »

Photos