NBC 5 Responds - NBC 5 Dallas-Fort Worth
NBC 5 Responds

NBC 5 Responds

Responding to your consumer needs and connecting you to your money

Thursday, Jun 21, 2018 at 06:05 PM CDT

If Your Luggage Is Delayed, Airlines Can Offer Compensation If You Ask

If Your Luggage Is Delayed, Airlines Can Offer Compensation If You Ask

What you should know if your bag doesn't show up while you're on vacation.

Wednesday, Jun 20, 2018 at 07:16 AM CDT

Senior Says Contractor Ran Off With $2,100

Senior Says Contractor Ran Off With $2,100

A 91-year-old North Texas woman says she was ripped off by a shady contractor. She hired him back in 2016 to upgrade her fireplace and her floors. But nearly two years later, she says he still owes her more than...

Tuesday, Jun 19, 2018 at 05:47 PM CDT

Weekend Appliance Repair Makes for a Costly Lesson

Weekend Appliance Repair Makes for a Costly Lesson

What you should know before you hire someone to do an after hours repair.

Tuesday, Jun 19, 2018 at 07:10 AM CDT

'Use By' Dates on Food Create Consumer Confusion

'Use By' Dates on Food Create Consumer Confusion

A confusing system of food labeling has led to consumers throwing away billions of dollars worth of food products every year, and much of that food is completely safe to eat. As a result, the U.S. grocery...

Tuesday, Jun 19, 2018 at 09:55 AM CDT

Consumer Confusion Over 'Use By' Dates on Food

Consumer Confusion Over 'Use By' Dates on Food

A confusing system of food labeling has led to consumers throwing away billions of dollars worth of food products every year, and much of that food is completely safe to eat.

Monday, Jun 18, 2018 at 07:14 AM CDT

Concerns Over Counterfeit Baby Products on Amazon

Concerns Over Counterfeit Baby Products on Amazon

A Denton-based company says consumers have received poorly made and potentially dangerous Baby Shushers purchased on Amazon.com. The device is used to help babies fall asleep. The company says Amazon isn't doing...

Friday, Jun 15, 2018 at 03:54 PM CDT

North Texas Driver Gets Tollway Bill for Towed Vehicle

North Texas Driver Gets Tollway Bill for Towed Vehicle

Getting a tow to the repair shop can be costly, but there's another fee tacked on you may not know about.

Friday, Jun 15, 2018 at 11:05 AM CDT

Honey Smacks Cereal Linked to Texas Salmonella Infections: DSHS

Honey Smacks Cereal Linked to Texas Salmonella Infections: DSHS

Thursday, Jun 14, 2018 at 03:22 PM CDT

State Agency Helps Texans Resolve Medical Bill Problems

State Agency Helps Texans Resolve Medical Bill Problems

Medical bills are often confusing. There are so many companies, plans and procedures, and costs can vary. But if you get a surprise bill, the Texas Department of Insurance may be able to help.

Thursday, Jun 14, 2018 at 07:15 AM CDT

Rentals Provided to Drivers Affected by Takata Recall

Rentals Provided to Drivers Affected by Takata Recall

Lincoln is offering to pay for the use of a rental vehicle as a means of alternate transportation if its customer has been told their airbag parts aren’t available for their vehicle.

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