NBC 5 Responds - NBC 5 Dallas-Fort Worth
NBC 5 Responds

NBC 5 Responds

Responding to your consumer needs and connecting you to your money

Wednesday, Sep 12, 2018 at 05:42 PM CDT

HVAC Repair Didn't Fix the Problem, NBC 5 Responds

HVAC Repair Didn't Fix the Problem, NBC 5 Responds

Sometimes new parts don't always fix the problem, we look into what happened for a Dallas couple who's aging AC died.

Wednesday, Sep 12, 2018 at 07:10 AM CDT

Man Says His Hyundai Caught Fire With Daughters Inside

Man Says His Hyundai Caught Fire With Daughters Inside

A man in Tampa saw our stories on non-collision Kia fires and said the same thing happened to him, with his two daughters in the backseat of his Hyundai.

Tuesday, Sep 11, 2018 at 07:43 PM CDT

Wedding Hotel Room Mix-Up

Wedding Hotel Room Mix-Up

A Mansfield family arrived to check in to their hotel before a wedding, only to find out there were no rooms left -- even though they had reservations. So they called NBC 5 Responds.

Tuesday, Sep 11, 2018 at 07:09 AM CDT

Frisco Woman Waits Months for Fridge Repair

Frisco Woman Waits Months for Fridge Repair

A woman in Frisco said her fridge hasn't been working for nearly three months. When she couldn't get the manufacturer to repair it, she called NBC 5's Samantha Chatman.

Monday, Sep 10, 2018 at 05:15 PM CDT

Woman's Jeep Damaged After Driving Down Road Being Repaired

Woman's Jeep Damaged After Driving Down Road Being Repaired

If your car is damaged while driving through a construction zone, who is responsible for the repairs?

Monday, Sep 10, 2018 at 06:59 AM CDT

Carmakers Urge Consumers to Replace Recalled Airbags

Carmakers Urge Consumers to Replace Recalled Airbags

Honda and Toyota are practically begging consumers to find out if their airbags are under recall.

Friday, Sep 7, 2018 at 05:58 PM CDT

Safety Technology Popping Up In More Vehicles

Safety Technology Popping Up In More Vehicles

Chances are your newer-model car has safety features you may not fully understand. NBC 5 Responds asked the experts to show us how they work.

Thursday, Sep 6, 2018 at 05:19 PM CDT

Viewer Steps in After Toddler's Birthday Party Was Ruined

Viewer Steps in After Toddler's Birthday Party Was Ruined

Two North Texas Mothers hired a characters to appear at their children's birthday party, but the characters never showed up and the company wouldn't provide a refund, they turned to NBC 5 Responds.

Thursday, Sep 6, 2018 at 09:44 AM CDT

Man Accused of Taking Money for Fake Veterans' Charity

Man Accused of Taking Money for Fake Veterans' Charity

Like many schemes, this one started with a robocall, but ended in a crackdown by the feds on a charity that doesn't deliver. A man in Utah is accused of soliciting donations to fake veterans' charities and...

Wednesday, Sep 5, 2018 at 05:54 PM CDT

Woman Loses Thousands of Dollars in Fake Check Scheme

Woman Loses Thousands of Dollars in Fake Check Scheme

The Better Business Bureau is warning North Texans to protect themselves against a fake check scheme.

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