NBC 5 Responds - NBC 5 Dallas-Fort Worth
NBC 5 Responds

NBC 5 Responds

Responding to your consumer needs and connecting you to your money

Tuesday, Aug 7, 2018 at 04:00 PM CDT

Expert Says Spyware Attacks Appear to Be Targeting Seniors

Expert Says Spyware Attacks Appear to Be Targeting Seniors

A Fort Worth woman says she was trying to look up customer service for her phone company when her computer was locked by hackers.

Tuesday, Aug 7, 2018 at 07:13 AM CDT

Midlothian Homeowner Faces Fence Contractor Delays

Midlothian Homeowner Faces Fence Contractor Delays

A North Texas man called NBC 5's Samantha Chatman after he couldn't get a contractor to come back and fix his fence. The same contractor was accused of work delays earlier this year.

Friday, Aug 3, 2018 at 03:38 PM CDT

Skin Cream Confusion Costs Women Thousands of Dollars

Skin Cream Confusion Costs Women Thousands of Dollars

Answering ads on Facebook for a free sample of skin cream wound up enrolling consumers in an auto renewal program they had trouble canceling.

Thursday, Aug 2, 2018 at 03:45 PM CDT

Problem Solved: Man Faces Bump in the Road for Car Stereo

Problem Solved: Man Faces Bump in the Road for Car Stereo

Many of us get behind the wheel and like to the blast the tunes a bit. When a Dallas man's stereo system went out he wanted it fixed fast. But the warranty company kept hitting a few bumps in the road.

Thursday, Aug 2, 2018 at 10:38 AM CDT

Gift Card Scheme Targeting Cable, Satellite Customers

Gift Card Scheme Targeting Cable, Satellite Customers

There's a scheme going around that's targeting cable and satellite TV customers and an Arlington woman says she is the latest victim.

Wednesday, Aug 1, 2018 at 05:50 PM CDT

Suspending Internet Proved Difficult For Family

Suspending Internet Proved Difficult For Family

A family suspended their cable and internet service while living away from their home, but continued to receive a bill. NBC 5 Responds.

Wednesday, Aug 1, 2018 at 06:15 AM CDT

Save Time, Space & Money Using College Registries

Save Time, Space & Money Using College Registries

You've probably heard of wedding and baby registries, but how about a college registry?

Tuesday, Jul 31, 2018 at 07:49 AM CDT

Fall Is the Best Time to Travel: Experts

Fall Is the Best Time to Travel: Experts

Travel experts call it the shoulder season; the time between the end of summer break and right before the holidays. We’re told this is the best time to travel if you’re looking for an awesome vacation at a...

Monday, Jul 30, 2018 at 05:55 PM CDT

Prepared Meal Company Goes Under, Taking Couples Money

Prepared Meal Company Goes Under, Taking Couples Money

"Simply Fit Meals" promised a North Texas couple healthy, prepared meals each day. But then the company closed without warning, not granting the couple a refund.

Monday, Jul 30, 2018 at 10:26 AM CDT

Harvey's Devastating Flooding Boosts Insurance in Texas

Harvey's Devastating Flooding Boosts Insurance in Texas

Residents tend to buy policies for a few years after big disasters then cancel because they feel the unused policy is an unnecessary expense, said Howard Kunreuther, co-director of the University of Pennsylvani...

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