NBC 5 Responds - NBC 5 Dallas-Fort Worth
NBC 5 Responds

NBC 5 Responds

Responding to your consumer needs and connecting you to your money

Friday, Oct 13, 2017 at 06:51 PM CDT

Confusion and Anger Over LuLaRoe Refund Policy

Confusion and Anger Over LuLaRoe Refund Policy

LuLaRoe is known for its flamboyant leggings and other clothing items, but a change in company policy has prompted some sellers to protest.

Thursday, Oct 12, 2017 at 05:40 PM CDT

TX Company Says Customers' Credit Card Numbers Were Stolen

TX Company Says Customers' Credit Card Numbers Were Stolen

Texas-based Tommie Copper reports hackers installed malware on the company's website, which allowed them to steal customer information.

Thursday, Oct 12, 2017 at 06:55 AM CDT

Tips to Pay Less For Auto Insurance

Tips to Pay Less For Auto Insurance

Consumer Reports says if you do a little homework, there are ways to save on car insurance.

Wednesday, Oct 11, 2017 at 05:32 PM CDT

Paying Bills Ahead of Time Does Have Its Risks

Paying Bills Ahead of Time Does Have Its Risks

It's not always the best decision to pay for something in advance, even if you're just trying to get ahead.

Wednesday, Oct 11, 2017 at 06:45 AM CDT

Grocery Products Shrinking in Size, Prices Holding

Grocery Products Shrinking in Size, Prices Holding

Consumer advocates say grocery store product sizes are shrinking while the prices are not.

Tuesday, Oct 10, 2017 at 08:29 PM CDT

NBC 5 Responds Answers Your Calls For Help

NBC 5 Responds Answers Your Calls For Help

NBC 5 Responds is here for you. Here's some of the emails and phone calls we have recently helped resolve.

Tuesday, Oct 10, 2017 at 06:44 AM CDT

Digital Oversharing: Putting Your Child at Risk

Digital Oversharing: Putting Your Child at Risk

Sharing pictures of your child on social media can have consequences beyond bombarding friends with cute photos, putting your child’s privacy at risk.

Monday, Oct 9, 2017 at 05:32 PM CDT

NBC 5 Recovers $2,000 in Refunds for Consumers

NBC 5 Recovers $2,000 in Refunds for Consumers

Two North Texans who wanted their appliances fixed say they were ripped off by the same man, so they called the NBC 5 Responds team.

Sunday, Oct 8, 2017 at 09:36 PM CDT

October is Window Covering Safety Month

October is Window Covering Safety Month

The Consumer Product Safety Commission wants you to inspect your window coverings inside your home for possible hazards.

Friday, Oct 6, 2017 at 10:44 PM CDT

Money Raised to Harvey Victims Tied Up in Facebook Platform

Money Raised to Harvey Victims Tied Up in Facebook Platform

A North Texas woman started a fundraiser for victims of Hurricane Harvey but couldn't access the money she raised until NBC 5 Responds stepped in.

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