NBC 5 Responds - NBC 5 Dallas-Fort Worth
NBC 5 Responds

NBC 5 Responds

Responding to your consumer needs and connecting you to your money

Monday, Jul 9, 2018 at 04:39 AM CDT

Ways to Reduce Your Electricity Bill in the Summer

Ways to Reduce Your Electricity Bill in the Summer

Chances are pretty good that your recent energy bill is a bit higher that you'd what you'd like, and the North Texas heat is likely to blame. But believe it or not, there are some easy ways to save no matter...

Friday, Jul 6, 2018 at 04:06 PM CDT

Computer Warranty Expires During Dispute Over Repair

Computer Warranty Expires During Dispute Over Repair

NBC 5 Responds steps in and helps a Plano woman get a replacement computer.

Friday, Jul 6, 2018 at 06:35 AM CDT

Hackers Targeting Real Estate Transactions

Hackers Targeting Real Estate Transactions

A sophisticated scam targeting homebuyers robbed a San Jose couple of their life savings, and real estate experts say everyone shopping for a place to live is at risk.

Monday, Jul 23, 2018 at 05:46 PM CDT

Alternatives to Home Warranties

Alternatives to Home Warranties

Complaints about home warranties come into the consumer investigative center often. There are other options to consider to help provide protection for the items in your home.

Thursday, Jul 5, 2018 at 08:56 PM CDT

Dozens of DFW Gas Stations to Refund Customers

Dozens of DFW Gas Stations to Refund Customers

Dozens of North Texas gas stations accused of price gouging in the wake of Hurricane Harvey will pay refunds to consumers, attorney general Ken Paxton's office announced Thursday.

Thursday, Jul 5, 2018 at 06:07 AM CDT

NBC 5 Investigates Complaints Against Auto Insurance Company

NBC 5 Investigates Complaints Against Auto Insurance Company

Consumers tell NBC 5 that there’s one auto insurance company that’s leaving Texas drivers high and dry.

Wednesday, Jul 4, 2018 at 01:57 PM CDT

Impersonators Offer Mystery Shopper Jobs

Impersonators Offer Mystery Shopper Jobs

Emails asking you to sign up to be a mystery shopper are usually not the real thing.

Tuesday, Jul 3, 2018 at 04:29 AM CDT

Woman Claims Airbnb Ignores Fake Listings

Woman Claims Airbnb Ignores Fake Listings

Airbnb has proven to be a good alternative for travelers across the world. But one Denton woman has a warning: be careful before you book.

Monday, Jul 2, 2018 at 05:41 PM CDT

Movers Dent Arlington Woman's Fridge, NBC 5 Responds to Help

Movers Dent Arlington Woman's Fridge, NBC 5 Responds to Help

When a moving company dented an Arlington woman's refrigerator, she wanted answers, so she called NBC 5 Responds to help.

Monday, Jul 2, 2018 at 07:54 AM CDT

Arlington Man Says Hertz Wrongfully Charged $129 for Fuel

Arlington Man Says Hertz Wrongfully Charged $129 for Fuel

A North Texas man is demanding answers after he says a popular rental car company charged him $129 for fuel after he'd already filled up the tank.

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