NBC 5 Responds - NBC 5 Dallas-Fort Worth
NBC 5 Responds

NBC 5 Responds

Responding to your consumer needs and connecting you to your money

Wednesday, Apr 17, 2019 at 05:15 PM CDT

Student Says His Bank Account Was Hacked Via Zelle

Student Says His Bank Account Was Hacked Via Zelle

Zelle, a digital service used by millions of people to transfer money, is a tool now being used by hackers to steal money. One of the more recent victims is 17-year-old KJ Debela.

Monday, Apr 15, 2019 at 06:14 PM CDT

Garland Woman Says Builder Ran Off With Cash

Garland Woman Says Builder Ran Off With Cash

A woman in Garland said a local contractor ran off with her cash. She booked the builder through Thumbtack and said the company did little to help her. So, she called NBC 5 Responds.

Friday, Apr 12, 2019 at 05:24 PM CDT

Woman Calls NBC 5 After Target Cancels Mom's Ins. Policy

Woman Calls NBC 5 After Target Cancels Mom's Ins. Policy

A Frisco woman called NBC 5's Samantha Chatman after she said Target refused to pay out her deceased mother's life insurance policy. #NBC5Responds

Wednesday, Apr 10, 2019 at 08:22 PM CDT

Denton Woman Falls Victim to Puppy Scam on Facebook

Denton Woman Falls Victim to Puppy Scam on Facebook

A woman in Denton said she fell for a puppy scam on Facebook that cost her $700. She and her 6-year-old daughter were heartbroken, and they called NBC 5 Responds for help.

Monday, Apr 8, 2019 at 09:10 PM CDT

Plano Caterer Cancels On Couple Weeks Before Their Wedding

Plano Caterer Cancels On Couple Weeks Before Their Wedding

A local couple said their wedding caterer canceled on them just weeks before their special day. When they couldn't get the owner to issue a refund, they called NBC 5's Samantha Chatman.

Friday, Apr 5, 2019 at 04:51 AM CDT

Police Identify Man Who Allegedly Sold Fake Cowboys Tickets

Police Identify Man Who Allegedly Sold Fake Cowboys Tickets

The Irving Police Department tells NBC 5 that they have issued an arrest warrant for the man who allegedly sold several fake Cowboys tickets to fans during the NFL Playoffs.

Wednesday, Apr 3, 2019 at 05:43 PM CDT

Beware of Social Security Administration Scam Calls

Beware of Social Security Administration Scam Calls

NBC 5 Responds is warning consumers to beware of a prevalent scheme known as the social security scam, which has cost people nearly $10 million.

Wednesday, Apr 3, 2019 at 09:10 PM CDT

US Gov't Investigating Kia, Hyundais After More Than 3,000 Reported Fires

US Gov't Investigating Kia, Hyundais After More Than 3,000 Reported Fires

The U.S. government's highway safety agency has decided to open two new investigations into fires involving Hyundai and Kia vehicles after getting complaints of more than 3,100 fires and 103 injuries.

Saturday, Mar 30, 2019 at 02:13 AM CDT

MoviePass Faces Legal Action After Customers Complain

MoviePass Faces Legal Action After Customers Complain

Embattled cinema subscription MoviePass faces a class action lawsuit in Northern California, on behalf of customers who say they didn't get what they paid for.

Friday, Mar 29, 2019 at 06:48 AM CDT

Home Security Tech Raises Privacy Concerns for Renters

Home Security Tech Raises Privacy Concerns for Renters

Keeping an eye on your home is more accessible and affordable than ever. But as smart devices grow in popularity, more people are raising concerns about privacy inside rental properties.

Have a complaint?

or Call

844-5RESPND

Recovering Your Money

Consumer Reports

More Consumer Reports »

Recall Alerts

More Recall Alerts »

Photos