NBC 5 Responds - NBC 5 Dallas-Fort Worth
NBC 5 Responds

NBC 5 Responds

Responding to your consumer needs and connecting you to your money

Monday, Jul 8, 2019 at 06:40 PM CDT

Dallas Family Calls NBC 5 Responds After Airline 'Loses Dog'

Dallas Family Calls NBC 5 Responds After Airline 'Loses Dog'

Whether you’re bringing a pet on board or checking it under a plane, airlines have made it quite easy for passengers to travel with a furry friend. But a woman in Dallas says she thought her dog was in good...

Thursday, Jul 4, 2019 at 07:49 PM CDT

Veteran Spends 4th of July in Heat, Blames Home Warranty

Veteran Spends 4th of July in Heat, Blames Home Warranty

A local veteran said he’s spending the Fourth of July in the heat because his home warranty company refuses to fix his air conditioning. NBC 5’s Samantha Chatman shows us his struggle to stay cool on the...

Wednesday, Jun 26, 2019 at 06:39 PM CDT

Warning to Parents: Make Sure Your Vacation Rental Home is Child Safe

Warning to Parents: Make Sure Your Vacation Rental Home is Child Safe

Child safety advocates are warning parents about the safety hazards that could lingering in their vacation rental home. Samantha Chatman shows how to protect kids from the hidden dangers.

Tuesday, Jun 25, 2019 at 09:30 AM CDT

Consumers Demand Answers From Nissan Over Melting Dashboards

Consumers Demand Answers From Nissan Over Melting Dashboards

An auto safety group is calling for a nationwide recall after concerns over melting Nissan dashboards. The group says the issue is much more than a cosmetic issue, and is demanding a recall from the manufacture...

Thursday, Jun 20, 2019 at 07:13 PM CDT

North TX Family Battles Airline Over DR Flight

North TX Family Battles Airline Over DR Flight

As we learn about more unexplained deaths in the Dominican Republic, some families in North Texas say they want out. NBC 5's Samantha Chatman helped one family in Allen with their battle with an airline over...

Have a complaint?

or Call

844-5RESPND

Recovering Your Money

Meet The Team

Samantha Chatman joined the NBC 5 Responds team in August 2016 after serving the people of Louisville, Kentucky and southern Indiana as the Business Reporter at WDRB News. Samantha has covered major company acquisitions, business openings and economic opportunities as well as major breaking news events. Samantha received her Bachelor of Science degree in Broadcast Journalism from the University of Illinois at Urbana-Champaign with a minor in African-American Studies. She also has a certification in Public Relations from the university’s College of Media and is a member of the National Association of Black Journalists.



David Soltis is the award-winning photojournalist/editor for the NBC 5 Responds team. David is an NPPA award-winning photographer and was honored to be nominated for the 2015 Lone Star Emmy for Photographer - News. Before joining NBC DFW in April 2016, David worked in Houston, where he was picked to help launch KHOU-TV's consumer unit, "Watching Out for You." In 2015, several of his stories were awarded in the National Press Photographers Association's TV News Quarterly Clip Contest. David is a proud alumni of the University of Iowa Adler School of Journalism and Mass Communication.

Consumer Reports

More Consumer Reports »

Recall Alerts

More Recall Alerts »

Photos