NBC 5 Responds

In case you’ve lost count… we’re nearly five months into the COVID-19 pandemic in Texas. How to fight boredom and connect with friends is a real question for many familes. So, NBC 5 Responds Diana Zoga found some creative ways North Texans can stay busy.

A North Texas woman called the NBC 5 Responds team after trusting the post office with a long-lost family heirloom that got lost in the mail.

A North Texas woman called the NBC 5 Responds team after trusting the post office with a long-lost family heirloom that got lost in the mail.

Due to COVID-19, many families are left trying to figure out how to connect with others this summer while staying healthy. NBC 5 Responds has a few practical ideas to keep your family safe and happy during the summer of the pandemic.

NBC 5 Responds found a range of costs for patients and why some patients pay as much as $500 for a test.

With much of the country focused on the COVID-19 crisis, it’s easy to understand why many people may have delayed filing their taxes, but the deadline is here. If you still haven’t filed yet, here are five things to know.

With much of the country focused on the COVID-19 crisis, it’s easy to understand why many people may have delayed filing their taxes, but the deadline is here. If you still haven’t filed yet, NBC 5’s Kristi Nelson gives you five things to know.

An NBC 5 viewer turned to the NBC 5 Responds team for help after spending several months trying to get their money back for a flight they said they didn’t take or purchase.

If you’ve been shopping more online lately, you may have noticed a new option to pay when you check out. It’s called a point of sale loan.

With unemployment claims skyrocketing since mid-March, the Texas Workforce Commission said it has doubled the number of call centers from four to eight. The agency reports there are now more than 1,000 people answering calls from unemployed Texans.

With unemployment claims skyrocketing since mid-March, the Texas Workforce Commission said it has doubled the number of call centers from four to eight. The agency reports there are now more than 1,000 people answering calls from unemployed Texans.

The coronavirus pandemic has caused deep economic and financial pain for millions. Unless Congress extends it, the financial help provided by The Coronavirus Aid, Relief, and Economic Security Act, also known as the CARES Act will end on July 31. NBC 5’s Kristi Nelson reports.

While Six Flags Over Texas has been closed for months, Mario Aleman said he’s still on the hook paying for a membership he’s unable to use.

While Six Flags Over Texas has been closed for months, Mario Aleman said he’s still on the hook paying for a membership he’s unable to use.

With sporting events and concerts sidelined by COVID-19, NBC 5 Responds is hearing from fans who want to know if they are entitled to refunds for tickets.

People across the country, including here in North Texas, will get more money back after a prominent tour company canceled spring break vacations over COVID-19 concerns.

People across the country, including here in North Texas, will get more money back after a prominent tour company canceled spring break vacations over COVID-19 concerns.

NBC 5 Responds has received dozens of complaints from families who say EF Tours, a travel company based in Cambridge, Massachusetts, is charging them a cancellation fee to get their money back, even though they purchased travel insurance through the company when they booked the trip.

A North Texas woman changed her internet plan to help with her kid’s homeschooling. She was then hit with a monthly bill of over $3,900.