NBC 5 Responds

Mesquite residents are seeing drastic increases to their water bills as the city tries to update the meter system. NBC 5 Responds got answers.

Mesquite residents are seeing drastic increases to their water bills as the city tries to update the meter system.

A North Texas family said the flight disruptions on Southwest Airlines this week left them scrambling for options for their child who was flying on his own.

NBC 5 Responds has tips to help you avoid losing hard-earned cash saved in flexible health spending accounts.

As 2022 ends, the NBC 5 Responds team is marking a major milestone: helping North Texans recover just over $5 million since our beginning in 2016. Here’s a look back at some of the consumer issues the NBC 5 Responds team worked on in 2022 and how you can connect with the team in 2023.

Here are some tips for traveling with gifts this holiday season.

Have you noticed? Grocery stores are charging more than advertised on certain items. NBC 5 Responds takes a closer look.

Have you noticed? Grocery stores are charging more than advertised on certain items. NBC 5 Responds takes a closer look.

DFW Airport offers up to 50% off on prepaid parking but some North Texans say they had problems receiving the discount. NBC 5 Responds helps solve their problem and has tips for you.

DFW Airport offers up to 50% off on prepaid parking but some North Texans say they had problems receiving the discount. NBC 5 Responds helps solve their problem and has tips for you.

NBC 5 Responds to two North Texas consumers who say their plans for a star-studded weekend in Frisco are in limbo after their confirmed hotel reservations changed.

NBC 5 Responds takes a look at travel insurance and what shoppers need to look for.

Thanks to inflation, your Thanksgiving dinner likely cost more than it did in years past. NBC 5’s Diana Zoga explains how you can organize your fridge so the food inside lasts longer.

NBC 5 Responds spoke with a North Texas consumer who says his airline miles went missing. Diana Zoga shows us the issue and some steps you can take to protect valuable loyalty rewards.

NBC 5 Responds to a North Texas consumer who said his airline miles went missing. Read on for steps you can take to protect valuable loyalty rewards.

The holiday season provides opportunities for North Texans who are building their own businesses.

This time of year, you hear a lot about Black Friday: big stores offering big sales. This had our NBC 5 Responds team thinking about the smaller businesses in our community.

A North Texan, navigating the recall of some CPAP and BiPAP machines made by Philips Respironics, learned the company says it’s too old to repair.

A discharge from the hospital should be a moment of relief but for one North Texas woman, it turned into months of struggle when she was mistakenly declared dead. NBC 5 Responds helped her fix the paperwork and get her life back. Kristi Nelson has the story.

Salvage grocery stores are helping North Texas shoppers navigate inflation and rising grocery costs.