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Mesquite Residents Seek Answers Over Water Bill Increases
Mesquite residents are seeing drastic increases to their water bills as the city tries to update the meter system. NBC 5 Responds got answers.
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North Texans Reporting Spike in Water Bills
Mesquite residents are seeing drastic increases to their water bills as the city tries to update the meter system.
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Family Scrambles to Fly Nine-Year-Old to Dallas Amid Southwest Airlines Disruptions
A North Texas family said the flight disruptions on Southwest Airlines this week left them scrambling for options for their child who was flying on his own.
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How to Protect Your Flexible Spending Account
NBC 5 Responds has tips to help you avoid losing hard-earned cash saved in flexible health spending accounts.
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NBC 5 Responds Recovers $5 Million for North Texas Consumers
As 2022 ends, the NBC 5 Responds team is marking a major milestone: helping North Texans recover just over $5 million since our beginning in 2016. Here’s a look back at some of the consumer issues the NBC 5 Responds team worked on in 2022 and how you can connect with the team in 2023.
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Tips on Packing Like a Pro for Holiday Flights
Here are some tips for traveling with gifts this holiday season.
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How to Ensure You Pay the Price You See on the Shelf
Have you noticed? Grocery stores are charging more than advertised on certain items. NBC 5 Responds takes a closer look.
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How to Ensure You Pay the Price You See on the Shelf
Have you noticed? Grocery stores are charging more than advertised on certain items. NBC 5 Responds takes a closer look.
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Prepaid Parking Hiccup at DFW Aiport Causes Double Overcharge
DFW Airport offers up to 50% off on prepaid parking but some North Texans say they had problems receiving the discount. NBC 5 Responds helps solve their problem and has tips for you.
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DFW Airport Prepaid Parking Hiccup Causes Double Overcharge
DFW Airport offers up to 50% off on prepaid parking but some North Texans say they had problems receiving the discount. NBC 5 Responds helps solve their problem and has tips for you.
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Consumers: Hotel Changed ‘Confirmed' Reservations
NBC 5 Responds to two North Texas consumers who say their plans for a star-studded weekend in Frisco are in limbo after their confirmed hotel reservations changed.
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Here's What to Know If You're Looking for Travel Insurance
NBC 5 Responds takes a look at travel insurance and what shoppers need to look for.
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Why an Organized Refrigerator Matters: Tips for Saving Your Food
Thanks to inflation, your Thanksgiving dinner likely cost more than it did in years past. NBC 5’s Diana Zoga explains how you can organize your fridge so the food inside lasts longer.
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How to Protect Airline Loyalty Rewards
NBC 5 Responds spoke with a North Texas consumer who says his airline miles went missing. Diana Zoga shows us the issue and some steps you can take to protect valuable loyalty rewards.
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How to Safeguard Your Miles, Loyalty Rewards
NBC 5 Responds to a North Texas consumer who said his airline miles went missing. Read on for steps you can take to protect valuable loyalty rewards.
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Holidays Provide Opportunity for Texas Small Businesses
The holiday season provides opportunities for North Texans who are building their own businesses.
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North Texans Building Holiday Side Hustle Businesses
This time of year, you hear a lot about Black Friday: big stores offering big sales. This had our NBC 5 Responds team thinking about the smaller businesses in our community.
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NBC 5 Responds to Consumer CPAP Machine Concern
A North Texan, navigating the recall of some CPAP and BiPAP machines made by Philips Respironics, learned the company says it’s too old to repair.
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North Texas Woman Gets Help for Paperwork That Declared Her Dead
A discharge from the hospital should be a moment of relief but for one North Texas woman, it turned into months of struggle when she was mistakenly declared dead. NBC 5 Responds helped her fix the paperwork and get her life back. Kristi Nelson has the story.
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Where North Texas Consumers Are Finding Grocery Savings
Salvage grocery stores are helping North Texas shoppers navigate inflation and rising grocery costs.