NBC 5 Responds

Traditional holiday fun like trick-or-treating, parties and parades are being canceled or outright banned across the country during the pandemic. NBC 5 Responds spoke with nationally-recognized infectious disease epidemiologist about how to celebrate while keeping everyone safe and healthy.

NBC 5 Responds has been tracking complaints and investigating issues with COVID-19 medical bills and testing costs.

If you’re planning to tie the knot while the world is tied up in a pandemic, there’s a lot of money at stake for couples and the health and safety of communities.

If you’re planning to tie the knot while the world is tied up in a pandemic, there’s a lot of money at stake for couples and the health and safety of communities.

If you’ve been looking to buy a used car in the last few months, you’re not alone. Used car sales are up from previous years and many are hoping to score deals on Craiglist or in a Facebook group online. But how do you know you’re getting what you pay for? Some Texans tell the NBC 5 Responds team they’re...

If you’ve been looking to buy a used car in the last few months, you’re not alone. Used car sales are up from previous years and many are hoping to score deals on Craiglist or in a Facebook group online. But how do you know you’re getting what you pay for? Some Texans tell the NBC 5 Responds team...

Food delivery robots have taken to North Texas streets marketed and tested in cities like Arlington and Frisco. It’s a contactless option that seemed ideal during the pandemic and while the robots mostly travel by sidewalk, they occasionally have to cross the street.  But what happens if you’re in an accident with one? In June, Frisco resident, Jisuk Mok...

A Frisco woman spent months battling with insurance after she was involved in a crash with a food delivery robot.

A North Texas agency is one of the first places in the country to use a new, robotic technology, that will help enforce mask orders– hoping to end person-to-person conflicts.

A North Texas agency is one of the first places in the country to use a new, robotic technology, that will help enforce mask orders– hoping to end person-to-person conflicts. NBC 5’s Diana Zoga reports.

Booking travel can be pricey — that’s why so many consumers have turned to third-party travel apps like Hopper to find the best deals for cheap airfare. But as the pandemic canceled many vacation plans — NBC 5 Responds has received several complaints from viewers who have had trouble getting their money back over confusion for who is responsible for...

Booking travel can be pricey — that’s why so many consumers have turned to third-party travel apps like Hopper to find the best deals for cheap airfare. But as the pandemic canceled many vacation plans — NBC 5 Responds has received several complaints from viewers who have had trouble getting their money back over confusion for who is responsible for…

In case you’ve lost count… we’re nearly five months into the COVID-19 pandemic in Texas. How to fight boredom and connect with friends is a real question for many families. So, NBC 5 Responds Diana Zoga found some creative ways North Texans can stay busy.

A North Texas woman called the NBC 5 Responds team after trusting the post office with a long-lost family heirloom that got lost in the mail.

A North Texas woman called the NBC 5 Responds team after trusting the post office with a long-lost family heirloom that got lost in the mail.

Due to COVID-19, many families are left trying to figure out how to connect with others this summer while staying healthy. NBC 5 Responds has a few practical ideas to keep your family safe and happy during the summer of the pandemic.

NBC 5 Responds found a range of costs for patients and why some patients pay as much as $500 for a test.

With much of the country focused on the COVID-19 crisis, it’s easy to understand why many people may have delayed filing their taxes, but the deadline is here. If you still haven’t filed yet, here are five things to know.

With much of the country focused on the COVID-19 crisis, it’s easy to understand why many people may have delayed filing their taxes, but the deadline is here. If you still haven’t filed yet, NBC 5’s Kristi Nelson gives you five things to know.

An NBC 5 viewer turned to the NBC 5 Responds team for help after spending several months trying to get their money back for a flight they said they didn’t take or purchase.