NBC 5 Responds - NBC 5 Dallas-Fort Worth
NBC 5 Responds

NBC 5 Responds

Responding to your consumer needs and connecting you to your money

Friday, Nov 17, 2017

NBC 5 Viewers Share Similar Stories of Walmart Oil Changes

NBC 5 Viewers Share Similar Stories of Walmart Oil Changes

After NBC 5 shared a story of a North Texas driver whose car's engine had no oil after a Walmart oil change, other viewers came forward with similar stories.

Friday, Nov 17, 2017

Let Wayne Buy It: 'Aqua Dog' Water Bottle for Dogs

Let Wayne Buy It: 'Aqua Dog' Water Bottle for Dogs

NBC 5 Consumer Reporter Wayne Carter buys a water bottle designed for dogs to see how it lives up to it's claims.

Thursday, Nov 16, 2017

Customs Agents Warn of Counterfeit Products for the Holidays

Customs Agents Warn of Counterfeit Products for the Holidays

NBC 5 Responds looks at some of the seized products and gives advice on how to avoid them.

Tuesday, Nov 14, 2017

Trip Abroad Racks Up Hundreds of Dollars in Roaming Charges

Trip Abroad Racks Up Hundreds of Dollars in Roaming Charges

If we travel out of the country, many of us pack our phones, too. But if you're not careful you could rack up a small fortune in roaming charges.

Monday, Jun 11, 2018

Don't Get Roped Into Scam for Wrapping Your Car

Don't Get Roped Into Scam for Wrapping Your Car

NBC 5 Responds' Wayne Carter investigates an offer to pay money to wrap your car in an ad for Dr Pepper.

Friday, Nov 10, 2017

Let Wayne Buy It: Copper Grill Mats

Let Wayne Buy It: Copper Grill Mats

The Yoshi Copper Grill mat promises to make grilling cleaner and easier. We let Wayne Carter buy it to find out.

Thursday, Nov 9, 2017

Man's Car Damaged By Runaway Construction Equipment

Man's Car Damaged By Runaway Construction Equipment

A Prosper man couldn't get anyone to own up to the nearly $9,000 in repairs, so he turned to NBC 5 Responds for help.

Wednesday, Nov 8, 2017

NBC 5 Responds Helps Family Get Refund From Nursing Home

NBC 5 Responds Helps Family Get Refund From Nursing Home

After a nursing home patient died, a promised refund for the family's unused days was slow to arrive until NBC 5 Responds stepped in.

Tuesday, Nov 7, 2017

Chandelier Crashes to Ground in North Texas Family's Foyer

Chandelier Crashes to Ground in North Texas Family's Foyer

Big two-story entryways with a fancy hanging light fixture are common in many North Texas homes, but imagine if that light suddenly came crashing down.

Friday, Nov 3, 2017

North Texas Church Says Contractor Ran Off With $50,000

North Texas Church Says Contractor Ran Off With $50,000

Way of Christ Christian Church in Duncanville was excited to start construction on a new building for their congregation. However, after paying their contractor $50,000, they say they're still waiting on...

Have a complaint?

or Call

844-5RESPND

Recovering Your Money

Meet The Team

Consumer Reports

More Consumer Reports »

Recall Alerts

More Recall Alerts »

Photos