consumer

The pandemic hit many families’ finances hard. So hard, more than a million families took money out of their 401(k) accounts. Consumer Investigator Chris Chmura explains how this changes the way you file taxes.

Hyundai is adding about 471,000 SUVs in the U.S. to a September recall for an electrical short in a computer that could cause fires

Consumer reporter Chris Chmura has helpful advice if you’re a homeowner affected by the North Bay wildfire.

The coronavirus pandemic has caused consumer spending, the economy’s key driver, to plummet across the country as Americans struggle through a recession. But some states are recovering more quickly than others. Statewide stay-at-home orders first froze the economy in mid March. For that month, the Commerce Department said consumer spending fell 7.5%, the sharpest monthly drop on records that go…

On Thursday the Small Business Administration announced that it had exhausted the hundreds of billions of dollars so far allocated by congress for the “Paycheck Protection Program.”

Consumer and manufacturing reports for March showed the hit to the economy from the coronavirus was even swifter and deeper in the early weeks of the shutdown than expected. March retail sales fell 8.7%, the most ever in government data, and New York regional manufacturing activity hit an all-time low, declining to a shocking negative 78.2%. Industrial production slipped 5.4%, the largest decline...

Millions of Americans will soon get checks from the government, as part of coronavirus relief efforts, and with the arrival of those stimulus checks, you can expect to hear more about schemes designed to feed on our fears about the virus and steal your money.

American consumers continue to do more of their shopping online — and those who do are increasingly happy with the experience. In fact, internet retail is the only bright spot in the annual American Customer Satisfaction Index (ACSI) Retail and Consumer Shipping Report released last week. While satisfaction scores with brick-and-mortar stores remained unchanged, the ACSI score for internet retail rose...

Refund checks totaling more than $34 million will be sent to consumers who allegedly were tricked by Office Depot, Inc. and a software provider into buying computer repair products and services, the Federal Trade Commission announced.

Many of us now have gift cards to use after opening presents, however, we have a warning before you go out and spend it. According to the Federal Trade Commission, $74 million dollars have been lost in gift card and re-loadable card scams in the first three quarters of 2019. The Better Business Bureau Serving North Central Texas says what…

Many of us now have gift cards to use after opening presents, however, we have a warning before you go out and spend it.

While you’re gearing up for the holidays, fraudsters may be trying to take advantage of you.

Empty gift cards, bogus charitable solicitations, cyberattacks and thieves who steal packages from your porch aren’t necessarily unique to this time of year.

You’ve got your holiday shopping list made and you’re checking it twice....

But are you getting the right gifts for the right people? And what should you do if you are strapped for cash?...

Following some simple gift-giving rules can help you easily navigate the holiday season. They can also help set the tone for your relationships for the upcoming...

A New York regulator is investigating Goldman Sachs for possible sex discrimination in the way it sets credit limits.

 WinCo Foods says it sold some frozen red raspberries that may be contaminated with norovirus. No one has reported getting sick, but the company is urging people to throw away or return the products to the store for a full refund.

Another driver has come forward about her Kia going up in flames.
The woman says her Kia engine exploded, leaving her with no car and no help from the carmaker.

Owning a pet can be expensive, especially when it comes to medical costs. A local consumer group found substantial price differences among local veterinarians. News4 Consumer Reporter Susan Hogan is working 4 you with important information to help you make a smart choice.

A Fort Worth man has raked in nearly $10,000 in just one year on his fashion app and wants to show you how to cash in, too.

Data collecting toys are being added to consumer groups’ annual list of problem toys.

President Donald Trump is threatening NBC’s broadcast licenses because he’s not happy with how its news division has covered him. But experts say his threats aren’t likely to lead to any action. The network itself doesn’t need a license to operate, but individual stations do. NBC owns several stations in major cities. Stations owned by other companies such as Tribune...