consumer

A couple visiting from Wisconsin is reeling after they were surrounded in Oceanside by officers with their weapons drawn.

A North Texas man gets a great deal on World Series tickets but the seller later backs out. NBC 5 Responds tells how they got him and his family in the game.

The gear your family has outgrown could make money. NBC 5 responds has ways to shop and sell smarter. Plus, Meteorologist Kevin Smith is tracking a cold front headed for North Texas.

During Costco’s quarterly earnings call on Thursday, the company’s CFO said the wholesale retailer plans to increase the price of its membership, but it is not able to say exactly when as of yet.

Clorox said the cyberattack has caused caused ongoing production disruptions but expects to bring systems online next week.

Tourism is a multi-billion dollar industry and criminals want their share. Here’s how not to risk falling into their clutches.

When a store closes, consumers often have questions about what happened to refunds, services not yet delivered or gift cards not yet used. NBC 5 Responds reporter Diana Zoga talked to experts about the steps you can take.

NBC 5 Responds stays hard at work, helping to solve your consumer issues. Here’s a recap of some recent successes.

For some smart shoppers, getting dressed is one big math problem.

The prevalence of warning labels has been increasing on consumer products in the past several decades, but researchers aren’t convinced they actually work.

The Biden administration on Wednesday proposed new guidelines for corporate mergers, took steps to disclose the junk fees charged by landlords and launched a crackdown on price-gouging in the food industry.

Financial analysts are calling this a simple story of supply and demand, predicting that an oversupply of new vehicles will lead to a price war that pushes those high MSRP’s way down

Here is how it’s calculated, explained with the help of some Barbie dolls.

With dozens of egg options at different prices, including for cage-free, free range and organic, what does it all mean, and is it worth paying more? Consumer Reports helped explain.

Time is running out to use gift cards and coupons at Bed Bath & Beyond and BuyBuy Baby.

Ditching auto-renewal and reevaluating your budget can help save money. News4’s Susan Hogan is working 4 you on ways to get closer to financial freedom.

Consumers are posting rants on social media complaining about tip requests at drive-thrus, while others say they’re tired of being asked to leave a gratuity for a muffin or a simple cup of coffee at their neighborhood bakery.

A consumer may win a dispute about a charge with a credit card company, but the merchant can still try to collect. Here’s what to know.

A lingering bird flu outbreak, combined with soaring feed, fuel and labor costs, has led to U.S. egg prices more than doubling over the past year, and hatched a lot of sticker shock on grocery aisles.

When booking online, you try to be careful about where you click, but things can still go wrong. NBC 5 Responds helps refund an online booking error.