Imagine being stranded in a foreign country in the middle of the night. That’s what happened to one local couple when they were locked out of their Airbnb.

Hackers have found a way to steal hundreds, even thousands of dollars through fraudulent Zelle transactions. But the banks don’t always side with the consumer. NBC 5’s Samantha Chatman Responds.

A North Texas contractor accused of stealing from a local business and church has been found guilty of theft.

A giant sinkhole is worrying residents in a North Texas city. With children playing just yards away, people in the area are calling on the city to get it fixed. NBC 5’s Samantha Chatman Responds.

Women in McKinney said they are out hundreds of dollars after a local med spa abruptly closed. When they couldn’t track down the owner, they called NBC 5 Responds.

According to Carfax, the odometers on 1.6 million vehicles still on the road have been tampered with, costing consumers billions in losses. A Grand Prairie man said it’s a problem he knows firsthand.

A North Texas contractor is back in the spotlight after two women say he ran off with their cash. NBC 5’s Samantha Chatman steps in to address the contractor and get their money back.

Lawmakers filed a bill in the Texas legislature on Thursday to protect consumers and hold bad contractors accountable.

Pyrex, a well-known type of bakeware advertised as oven and microwave safe, has come under fire for shattering without warning, prompting a class-action lawsuit in Chicago alleging the bakeware is dangerous and defective.

A new mother in Collin County received an enormous delivery bill that would turn her family’s life upside down. When she couldn’t get it resolved, she called NBC 5’s Samantha Chatman.