Hackers Beat New Technology to Prevent Hacks - NBC 5 Dallas-Fort Worth
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Hackers Beat New Technology to Prevent Hacks

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    NEWSLETTERS

    Hackers Beat New Technology to Prevent Hacks

    Crooks went around the new system, gained a Texas woman's trust and stole her money. (Published Friday, Nov. 24, 2017)

    Catherine Monet Vincent and her kids love spending time outdoors with their three dogs, especially the oldest, Bella.

    "We've had her since she was this big," said Catherine, barely opening her hands.

    Bella's aging now and having back problems.

    On a recent trip to the vet, Catherine says her cellphone was unusually ringing off the hook.

    Domino's Pizza Launches Outdoor Delivery

    [DFW] Domino's Pizza Launches Outdoor Delivery

    Domino's Pizza is tweaking its home delivery service for those times you're not at home.
    After years of delivery right to your doorstep, Domino's drivers will now deliver to outdoor locations.
    That includes beaches, parks, landmarks, and other outdoor locations across the country.
    Domino's says its drivers will deliver to 150-thousand locations from the Gateway Arch in St. Louis, to the "Welcome to Las Vegas" sign.
    The locations are now active and show up in the company's app or website as "Domino's Hotspots."
    Customers pre-pay for their orders, select a location, and your pizza is on the way.
    Previously, Domino's delivered to offbeat locations, but, the new service sets up designated drop off points.
    The service was tested last fall in Miami before being rolled out nationwide.

    (Published Monday, April 16, 2018)

    "I knew the number, I knew it was Wells Fargo so I didn't answer it. Then it rang again immediately."

    She answered and just as she thought the man on the other line said he was from Wells Fargo and asked if she had changed her user name and password and if she authorized a $2,500 transfer from her account.

    "I said absolutely not and he said 'well hold on just one second we're going to get this reversed,'" said Catherine.

    "He says, 'we're going to send you a text message with the verification code,' and I said 'OK.' It gave me a number. It said it was from Wells Fargo. I read him the number and he said OK."

    He told her to go into the bank the next day and change over her account but when she got to the teller there was an issue.

    "I saw her sitting at the computer and she did a little head tilt," said Catherine.

    Canada Lawmakers Hold Moment of Silence

    [DFW] Canada Lawmakers Hold Moment of Silence

    Canadian lawmakers wore hockey jerseys on Monday to honor the victims and their families of that tragic bus crash in Canada that killed 16 people.
    The bus was carrying the junior league Humboldt hockey team to a game when a tractor-trailer slammed into the bus.
    Sixteen were killed and thirteen people were injured in the crash.
    Today's remembrance was one of a number of events that honored the team and their families.
    Earlier the lawmakers honored Rusty Staub, a major leaguer who played for the Montreal Expos and the New York Mets.

    (Published Monday, April 16, 2018)

    A representative from the banks main office told her Wells Fargo never called her and the call likely came from someone who had accessed Catherine's bank account and set up a wire transfer to himself.

    The hacker called Catherine to gain her trust and get her to tell him the access code needed to wire the money.

    "I left going oh my god I was scammed. The lady at the bank, her mouth was open the whole time and she was like 'I would have fallen for it to.'"

    Some banks, credit card companies, even your email providers will use two factor authentication when you change account information or transfer money.

    They send a code to your phone, and you enter it online.

    The idea is the hacker would have to break into your account and somehow steal your phone.

    Roof Blown off Apartment in Pennsylvania

    [DFW] Roof Blown off Apartment in Pennsylvania

    Storms in Pennsylvania caused heavy damage to a large apartment building, leaving dozens without a place to live.
    Residents of Luther Wood Apartments in Scranton have been evacuated after wind ripped the roof off the building. 
    It happened just before 6 a.m. Monday.
    As of 11 a.m., Scranton fire officials say 90-people have been evacuated from the building, and another 35 may be forced to leave.
    A shelter is being set up to help the residents of the senior apartment complex.
    No word on any injuries.

    (Published Monday, April 16, 2018)

    They didn't do that, but did come up with a way to convince Catherine to give them the code.

    Catherine went back and read the text message that came from the bank, it said, "We will never call and ask you for this number", she missed that part the first time.

    Wells Fargo refunded Catherine her money, she turned to NBC 5 Responds to spread the word hoping others learn from her mistake.

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