North Texas

Texting 911 Now Available in Several North Texas Communities

People in several North Texas communities can now send a text message to 911 in case of an emergency if a phone call is not an option.

Texting 911 only works for customers of the following major carriers: Verizon, T-Mobile, Sprint and AT&T, and officials still say a phone call is best, so try that first.

But if you can't call, such as while in a large-scale emergency or if your safety would be compromised, you can text while in the following jurisdictions, according to the North Central Texas Council of Governments:

  • Allen Police Department
  • Balch Springs Police Department
  • Bridgeport Police Department
  • Cleburne Police Department
  • Collin County Sheriff’s Office
  • Decatur Police Department
  • Ellis County Sheriff’s Office
  • Erath County Sheriff’s Office
  • Frisco Police Department
  • Forney Police Department
  • Hood County Sheriff’s Office
  • Hunt County Sheriff’s Office
  • Johnson County Sheriff’s Office
  • Kaufman County Sheriff’s Office
  • Kaufman Police Department
  • Keene Police Department
  • McKinney Police Department
  • Mineral Wells Police Department
  • Murphy Police Department
  • Northern Ellis Emergency Dispatch Center
  • Palo Pinto Sheriff’s Office
  • Parker County Sheriff’s Office
  • Prosper Police Department
  • Rockwall County Sheriff’s Office
  • Rockwall Police Department
  • Sachse Police Department
  • Seagoville Police Department
  • Somervell County Sheriff’s Office
  • Stephenville Police Department
  • Terrell Police Department
  • Waxahachie Police Department
  • Weatherford Police Department
  • Wise County Sheriff’s Office

If you attempt to send a text to 911 from an unsupported area, you will get a bounce-back message.

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