A rural North Texas woman said she dialed 911 repeatedly but got no answer as an intruder roamed her home in the dark.
She said she was awakened one night last month by someone breaking through her back door. She dialed 911 several times from her cell phone but got no answer. Then she called her daughter Deborah Turpin.
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She and her husband arrived at her mother's home and held the intruder at gunpoint while dialing 911 over and over before getting an answer.
Sheriff's Capt. Mike Morgan says department records show that when 911 operators answered the calls, the family had hung up. Morgan says cell phone calls can take up to 30 seconds to reach the dispatch center.