POSITION TITLE: Consumer Hotline Producer

POSITION TITLE: Consumer Hotline Producer (#45157BR)
LOCATION: Consumer Investigation Center, Dallas/Fort Worth
Posting Date: December 4, 2018

General Responsibilities:

  • Assists viewers with dispute resolution and troubleshoots consumer complaints.
  • Researches and helps develop consumer stories for use in local TV news consumer segments.
  • Will assist reporters and station segment producers in gathering information and elements for consumer stories.


Basic Qualifications:

  • Need to have great organizational skills, the ability to multi-task and handle multiple assignments simultaneously.
  • Should have excellent phone and communication skills

Eligibility Requirements:

  • Interested candidate must submit a resume/CV through www.nbcunicareers.com to be considered
  • Must have unrestricted work authorization to work in the United States
  • Must be willing to work at the station south of DFW Airport
  • Must be 18 years or older
  • Must accept Solutions as NBCUniversal’s Alternative Dispute Resolution program


  • 4-year college degree, journalism preferred. Outside experience in a related field will also be considered
  • Ability to also write and speak fluently in Spanish is preferred
  • Experience working in a local TV newsroom is a plus
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