It's never a good time when you're at work or shopping and someone dings or dents your car. It happened to a Prosper man, but it wasn't just a little dent.
A huge metal spool caused nearly $9,000 in damage, and the culprit was left sitting right next to his car.
Getting his money back wasn't easy, until he turned to NBC 5 Responds.
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Jonathan Bilotta found the spool sitting next to his car after work. He didn't know what it was at first, but it wasn't hard to figure out.
Construction was underway on the road in front of his office, and the large metal spool was on that work site until the wind picked up and rolled the heavy metal wheel into his car.
The spool left a note — in the form of a stamp right on it — from the owner, AT&T.
"There wasn't a number, or anything you can call," Bilotta said.
He went in circles trying to find someone with the telecommunications giant to own up to it.
Their claims provider told him the spool was left there by a construction company laying phone lines. Bilotta reached out to the construction company, but they told him they couldn't help.
"He's not going to do it. It's not his fault. If anything this was an act of God," Bilotta recalled.
NBC 5 Responds contacted AT&T, and the company convinced the contractor to pay up.
The contractor texted Bilotta that his site was clean and it wasn't his fault, but he still handed over the check for nearly $9,000.
An AT&T spokesman told NBC 5, "We regret this situation, but are pleased we could facilitate a resolution."