If you had trouble making a call from an AT&T phone Friday, you weren't alone -- but those troubles should now be resolved.
The Fort Worth Police Department said Friday morning that their communications division was made aware that all AT&T users attempting to call the non-emergency number at 817-392-4222, as well as other city numbers, were experiencing call failures.
NBC 5 also confirmed call failures to other numbers from AT&T phones as well Friday morning. AT&T customers reported hearing the message "Your call cannot be completed at this time" when trying to place a call.
That outage was reportedly fixed at about 2 p.m., about five hours after it was first reported. AT&T didn't say how widespread the outage was but said Friday afternoon that service was back to normal.
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"Phone service to the city of Fort Worth has been restored and is operating normally after a brief disruption this afternoon," AT&T said.
During the outage, the police department had asked those needing police assistance, even for non-emergencies, to call 911. With the outage over, non-emergencies should be directed back to the non-emergency line at 817-392-4222.
