With Fresh Voices Dallas Can Use Its Muscle to Improve DART

The Dallas City Council's house-cleaning of DART representatives this week signals a wise pivot to what matters most: Ensuring that the regional transit agency lures new customers and does right by those who rely on its service, yet too often are let down.The newcomers named on Wednesday are formidable choices, based on their credentials and interviews earlier this month. All of them are frequent Dallas Area Rapid Transit users, and each showed an understanding of the agency as well as the shortcomings that consistently bedevil Dallas residents who must depend 24-7 on the system.The appointees' answers reflect fresh, practical ideas for improvements, while long-time board members voiced a relatively hands-off approach to DART accountability.For instance, new member Catherine Cuellar offered ideas in her interview about how DART could improve the tools available for riders to track buses. She also spoke for many when she described the frustration when mostly empty vehicles leave stops ahead of schedule.  Continue reading...