Southwest Details Changes for Frequent-Flier Plans
LOS ANGELES, CA - APRIL 05: A Southwest Airlines Boeing 737-700 passenger jet taxis on the tarmac after arriving at Los Angeles International Airport on April 5, 2011 in Los Angeles, California. Southwest Airlines said it finished inspecting its grounded 737-300 series planes and of the nearly 80 planes five of them have cracks in the aluminum skin. The inspections come after Southwest Flight 812 had to make an emergency landing when a piece of its fuselage skin was torn while on its way from Phoenix to Sacramento. The discovery prompted the Federal Aviation Administration (FAA) and Boeing to require emergency inspections on a portion of the 737 fleet manufactured during the 1980s and 1990s for the same fatigue cracks in the fuselage like the ones on the Southwest jets. (Photo by Kevork Djansezian/Getty Images)
The AirTran Airways frequent-flier program ends in November and be folded into Southwest's Rapid Rewards plan.
Southwest Airlines Co. on Friday said the company began notifying customers of the changes about two weeks ago.
Dallas-based Southwest bought AirTran Airways in 2011 and plans to switch all its planes to the Southwest brand by year's end.
AirTran travelers earn one credit for a coach flight and a half-credit bonus for flying business class. Reward flights cost eight credits in coach or 16 in business class.
The Southwest system is based on how much customers spend.
AirTran customers have until Nov. 1 to earn, redeem and travel on AirTran credits. Each non-expired AirTran credit on Nov. 1 will become 1,200 Southwest points.
Published at 10:15 AM CDT on May 10, 2014
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