Airlines are doing a better job of sticking to their schedules, and consumer complaints are falling.
The Department of Transportation said Monday that 84.5 percent of flights on the largest 12 U.S. airlines arrived on time during April, better than the previous month and up from 81.8 percent in April 2015.
Hawaiian Airlines and Delta Air Lines were the best at staying on schedule, while Spirit Airlines was last, arriving late more than one-fourth of the time.
The following list shows the government’s rankings of the leading airlines in their on-time performance for April. The federal government counts a flight as on time if it arrives within 14 minutes of its scheduled arrival.
- Hawaiian Airlines, 94.1 percent
- Delta Air Lines, 90.3 percent
- Alaska Airlines, 89.4 percent
- Frontier Airlines, 85.8 percent
- SkyWest, 85.7 percent
- ExpressJet, 85.7 percent
- United Airlines, 85.1 percent
- American Airlines, 83.5 percent
- Southwest Airlines, 81.3 percent
- JetBlue Airways, 78.9 percent
- Virgin America, 76.4 percent
- Spirit Airlines, 73.8 percent
- Total for all reporting airlines: 84.5 percent
Consumer compaints about U.S. airlines also improved since last year, falling to just 870 from 1,083 in April 2015.
