T-Mobile Closing 2 Texas Call Centers

Call center in Mission to remain open

By Frank Heinz
|  Thursday, Mar 22, 2012  |  Updated 4:43 PM CDT
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T-Mobile Closing Frisco Call Center

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T-Mobile closing Texas call centers in Frisco and Brownsville.

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T-Mobile announced Thursday that they will close two Texas call centers while consolidating operations from 24 to 17 facilities by the end of June.

The Texas call centers are in Frisco and Brownsville.  The other five call centers are in Allentown, Pa.; Fort Lauderdale, Fla.; Lenexa, Kan.; Thornton, Colo. and Redmond, Ore.

The Dallas Business Journal said the Frisco call center will result in the loss of more than 600 jobs.

The seven closures will result in 1,900 terminations out of the 3,300 people employed at the seven call centers.  The remaining 1,400 can apply for positions at the other 17 call centers with relocation assistance.

The remaining call centers are located in: Oakland, Maine; Richmond, Va.; Nashville, Tenn.; Chattanooga, Tenn.; Charleston, S.C.; Augusta, Ga.; Tampa, Fla.; Birmingham, Ala.; Mission, Texas; Albuquerque, N.M. (two call centers); Salem, Ore.; Meridian, Idaho; Bellingham, Wash.; Colorado Springs, Colo.; Wichita, Kan.; and Springfield, Mo.

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