Loud Toddler and Mom Kicked Off Southwest Plane

Southwest apologizes for incident.

Updated 8:35 PM CDT, Fri, Oct 30, 2009

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Southwest Airlines Faces First-Ever Loss

Southwest Airlines apologized to a mother who was kicked off a plane earlier this week.

The Southwest flight crew kicked Pamela Root and her toddler son off the plane because passengers could not hear preflight safety announcements because of her unruly child.

Root says she was confident her son Adam's screams of "Go! Plane! Go!" and "I want Daddy!" would subside after the plane took off Monday from Amarillo and traveled to San Jose.

The 38-year-old mom said she hoped to be compensated for the portable crib and diapers she had to buy for the extra night away from home.

Spokesman Chris Mainz said the airline called Root on Friday to apologize. He says Root also will receive a refund and a $300 travel voucher.

Copyright Associated Press

First Published: Oct 30, 2009 5:45 PM CDT

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{"totSize":18,"payload_type":"json","status":"1","results":[{"anonName":null,"pathToMedia":"396489_67780272","adminTags":null,"views":1121,"createdBy":7918844,"createdByPathToPhoto":"116995/icons/defaultMember_116995_portrait.jpg","assocMediaId":null,"mediaName":"Loud Toddler and Mom Kicked Off Southwest Plane","parentThreadId":null,"mediaId":2605087,"tags":null,"anonSiteUrl":null,"assocMediaType":null,"createdAt":"31 Oct 2009 05:10:23 GMT","anonEmail":null,"isVisible":true,"approved":true,"numComments":10,"reviewed":true,"createdByUsername":"anonymous_user","pathToPreview":"","mediaType":"EXTERNALMEDIA","commentId":"1160317","subject":"","averageRating":0,"body":"You know. I remember almost being suffocated or bopped good when I was a kid. I had to listen to a screaming kid today at a friggin funeral."},{"anonName":null,"pathToMedia":"396489_67780272","adminTags":null,"views":1121,"createdBy":13988632,"createdByPathToPhoto":"116995/icons/defaultMember_116995_portrait.jpg","assocMediaId":null,"mediaName":"Loud Toddler and Mom Kicked Off Southwest Plane","parentThreadId":null,"mediaId":2605087,"tags":null,"anonSiteUrl":null,"assocMediaType":null,"createdAt":"31 Oct 2009 05:18:52 GMT","anonEmail":null,"isVisible":true,"approved":true,"numComments":10,"reviewed":true,"createdByUsername":"chris1177","pathToPreview":"","mediaType":"EXTERNALMEDIA","commentId":"1160272","subject":"","averageRating":0,"body":"Hooray for Southwest! They should not have to apologize; the unruly child should be disciplined and kept under contol."},{"anonName":null,"pathToMedia":"396489_67780272","adminTags":null,"views":1121,"createdBy":13989887,"createdByPathToPhoto":"116995/icons/defaultMember_116995_portrait.jpg","assocMediaId":null,"mediaName":"Loud Toddler and Mom Kicked Off Southwest Plane","parentThreadId":null,"mediaId":2605087,"tags":null,"anonSiteUrl":null,"assocMediaType":null,"createdAt":"31 Oct 2009 08:06:31 GMT","anonEmail":null,"isVisible":true,"approved":true,"numComments":10,"reviewed":true,"createdByUsername":"RICKSGIRL","pathToPreview":"","mediaType":"EXTERNALMEDIA","commentId":"1160434","subject":"","averageRating":0,"body":"HILARIOUS. THAT MOM SHOULD LEARN TO CONTROL HER KID ."},{"anonName":null,"pathToMedia":"396489_67780272","adminTags":null,"views":1121,"createdBy":12312256,"createdByPathToPhoto":"116995/icons/defaultMember_116995_portrait.jpg","assocMediaId":null,"mediaName":"Loud Toddler and Mom Kicked Off Southwest Plane","parentThreadId":null,"mediaId":2605087,"tags":null,"anonSiteUrl":null,"assocMediaType":null,"createdAt":"31 Oct 2009 10:16:50 GMT","anonEmail":null,"isVisible":true,"approved":true,"numComments":10,"reviewed":true,"createdByUsername":"mikeguy324","pathToPreview":"","mediaType":"EXTERNALMEDIA","commentId":"1160542","subject":"","averageRating":0,"body":"Well, maybe they went a bit too far , but I get how that can be annoying.When I was a kid , my parents did not take us to nice places to act up.I knew better, however, throwing them off is a bit extreme in my opinion..We need to worry about throwing terrorist of and drunks not infants."},{"anonName":null,"pathToMedia":"396489_67780272","adminTags":null,"views":1121,"createdBy":9212058,"createdByPathToPhoto":"116995/icons/defaultMember_116995_portrait.jpg?t=1248875781749","assocMediaId":null,"mediaName":"Loud Toddler and Mom Kicked Off Southwest Plane","parentThreadId":null,"mediaId":2605087,"tags":null,"anonSiteUrl":null,"assocMediaType":null,"createdAt":"31 Oct 2009 12:02:56 GMT","anonEmail":null,"isVisible":true,"approved":true,"numComments":10,"reviewed":true,"createdByUsername":"texan","pathToPreview":"","mediaType":"EXTERNALMEDIA","commentId":"1160677","subject":"","averageRating":0,"body":"Good for Southwest! Thank you. Maybe the next one will be more quiet!"},{"anonName":null,"pathToMedia":"396489_67780272","adminTags":null,"views":1121,"createdBy":7918844,"createdByPathToPhoto":"116995/icons/defaultMember_116995_portrait.jpg","assocMediaId":null,"mediaName":"Loud Toddler and Mom Kicked Off Southwest Plane","parentThreadId":null,"mediaId":2605087,"tags":null,"anonSiteUrl":null,"assocMediaType":null,"createdAt":"31 Oct 2009 13:18:14 GMT","anonEmail":null,"isVisible":true,"approved":true,"numComments":10,"reviewed":true,"createdByUsername":"anonymous_user","pathToPreview":"","mediaType":"EXTERNALMEDIA","commentId":"1160871","subject":"","averageRating":0,"body":"southwest should have kicked them out 30,000 feet above the ground ! NOW that would send a message to all them brats and their dead beat parents..... PARENTS SHUT YOUR DAMN KIDS UP BEFORE YOU TAKE THEM OUT IN PUBLIC"},{"anonName":null,"pathToMedia":"396489_67780272","adminTags":null,"views":1121,"createdBy":12173027,"createdByPathToPhoto":"116995/icons/defaultMember_116995_portrait.jpg","assocMediaId":null,"mediaName":"Loud Toddler and Mom Kicked Off Southwest Plane","parentThreadId":null,"mediaId":2605087,"tags":null,"anonSiteUrl":null,"assocMediaType":null,"createdAt":"31 Oct 2009 13:21:42 GMT","anonEmail":null,"isVisible":true,"approved":true,"numComments":10,"reviewed":true,"createdByUsername":"F1faniam","pathToPreview":"","mediaType":"EXTERNALMEDIA","commentId":"1160895","subject":"","averageRating":0,"body":"yes, when i was young my parents never tolerated unruly behavior.<br />my mom would lift us by one arm and then spank us. my dad would say "if you don't "pipe down" i'll give you "something to cry about".<br />now parents want to give a "time out" or speak to kids like they are rational adults."},{"anonName":null,"pathToMedia":"396489_67780272","adminTags":null,"views":1121,"createdBy":7918844,"createdByPathToPhoto":"116995/icons/defaultMember_116995_portrait.jpg","assocMediaId":null,"mediaName":"Loud Toddler and Mom Kicked Off Southwest Plane","parentThreadId":null,"mediaId":2605087,"tags":null,"anonSiteUrl":null,"assocMediaType":null,"createdAt":"31 Oct 2009 14:11:25 GMT","anonEmail":null,"isVisible":true,"approved":true,"numComments":10,"reviewed":true,"createdByUsername":"anonymous_user","pathToPreview":"","mediaType":"EXTERNALMEDIA","commentId":"1161069","subject":"","averageRating":0,"body":"WWSN?<br />(What would Super Nanny do?)<br />lol"},{"anonName":null,"pathToMedia":"396489_67780272","adminTags":null,"views":1121,"createdBy":13817165,"createdByPathToPhoto":"116995/icons/defaultMember_116995_portrait.jpg","assocMediaId":null,"mediaName":"Loud Toddler and Mom Kicked Off Southwest Plane","parentThreadId":null,"mediaId":2605087,"tags":null,"anonSiteUrl":null,"assocMediaType":null,"createdAt":"31 Oct 2009 14:30:18 GMT","anonEmail":null,"isVisible":true,"approved":true,"numComments":10,"reviewed":true,"createdByUsername":"thenitenurse","pathToPreview":"","mediaType":"EXTERNALMEDIA","commentId":"1161139","subject":"","averageRating":0,"body":"Can we take it a step further and include kicking screaming kids out of restraunts and movies?"},{"anonName":null,"pathToMedia":"396489_67780272","adminTags":null,"views":1121,"createdBy":7918844,"createdByPathToPhoto":"116995/icons/defaultMember_116995_portrait.jpg","assocMediaId":null,"mediaName":"Loud Toddler and Mom Kicked Off Southwest Plane","parentThreadId":null,"mediaId":2605087,"tags":null,"anonSiteUrl":null,"assocMediaType":null,"createdAt":"31 Oct 2009 14:43:44 GMT","anonEmail":null,"isVisible":true,"approved":true,"numComments":10,"reviewed":true,"createdByUsername":"anonymous_user","pathToPreview":"","mediaType":"EXTERNALMEDIA","commentId":"1161173","subject":"","averageRating":0,"body":"He's two. Not four or five, but two. You people must not have kids. Flying can be hard for adults let alone little kids. It's not about controlling her kids, its about teaching him the correct ways in which to handle being in a small space such as a plane. In order to do that she has to take him on a plane in order for him to be taught the correct way to behave on a plane. It mentions that he always calms down and goes to sleep after he eats and she was fixing to feed him. The stewardess just did not give her time to calm him down and that was the problem. "}],"error":"","totPages":2}

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