August 31, 2018 5:35 am Tips for Dealing With Damaged Deliveries You may have experienced buying an item and receiving it damaged. A consumer we spoke with says that when it happened to him, he thought it would be easy to get a replacement or a refund. Wake Up to Something Good 1:47 Heavy rainfall affects parts of DFW, Kaufman County 2:43 Governor declares state of emergency after Oklahoma tornadoes 2:09 Aftermath of heavy flooding in Kaufman County 1:41 Multiple killed during Oklahoma tornadoes 6:20 5 Talk Street: Dallas Cinco de Mayo