Dallas Morning News May 18, 2017 12:05 pm

The DMN's Conor Shine: Airline Customer Service

The Dallas Morning News aviation writer Conor Shine joins NBC 5 to discuss the recent string of viral videos and stories about bad customer experiences on commercial airplanes.

Wake Up to Something Good

2:50

School safety: North Texas students return to class after recent school shooting incidents
1:47

Heavy rainfall affects parts of DFW, Kaufman County
2:43

Governor declares state of emergency after Oklahoma tornadoes
2:09

Aftermath of heavy flooding in Kaufman County
1:41

Multiple killed during Oklahoma tornadoes
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