United States December 18, 2018 5:11 pm NBC 5 Responds Helps Viewer Get Refund From Travel Insurance Company NBC 5 Responds helped a Plano woman get more than $800 back after a travel insurance company denied her claim. Wake Up to Something Good 2:50 School safety: North Texas students return to class after recent school shooting incidents 1:47 Heavy rainfall affects parts of DFW, Kaufman County 2:43 Governor declares state of emergency after Oklahoma tornadoes 2:09 Aftermath of heavy flooding in Kaufman County 1:41 Multiple killed during Oklahoma tornadoes