Robin Carter is a special projects photojournalist for NBC 5 Responds where her storytelling focuses on helping North Texans find solutions to consumer concerns.
Robin’s recent projects include coverage of a family’s fight to access a $2.1 million treatment for their infant and a North Texas Vietnam veteran’s efforts to upgrade his decades-old military discharge.
Robin joined NBC 5 in 2019 after more than two decades at news stations in Virginia, Texas, and Florida. She has experience working in all facets of television including news production, medical reporting, consumer, and special projects. Robin’s work has been honored with 13 regional Emmy awards.
Robin was inspired to follow the journalism path after taking a high school class. She graduated from Radford University in Virginia and started her first job a few months later.
When Robin is not helping North Texans resolve their consumer complaints, you will find her at a baseball game watching her son play or spending time with her husband and family – which includes a super cute corgi.
The Latest
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North Texas car buyer scammed with VIN fraud after finding a used car on social media
A North Texas car buyer said he thought he did enough research after finding a used car on social media.
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How to assess whether you have the coverage you need in severe weather
The NBC 5 Responds team has helped consumers navigate more than a few storms. Read on for what to know before, during and after damaging weather.
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Voters asked to weigh in on appraisal district board of directors
As North Texas property owners watch their mail for property tax appraisal notices, some also have the chance to vote on new bosses for local appraisal review boards on May 4.
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How to check your credit reports and other free resources
A perk offered to consumers during the pandemic has been extended indefinitely.
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Tax Day is Monday and help is still available
Ahead of Monday’s deadline to file a federal income tax return, the IRS Taxpayer Assistance Center in downtown Dallas is open on Saturday, April 13 from 9 a.m. to 4 p.m.
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How to find Rangers home opener tickets
The World Champion Texas Rangers are hosting the Chicago Cubs for the Rangers’ home opener on March 28. At last check on Wednesday, tickets were no longer available on the Ranger’s website for Thursday’s game – though there are seats available on ticket resale sites.
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How to find approved solar eclipse glasses
We are now just three weeks away from a total solar eclipse in North Texas and if you’re still on the hunt for eclipse viewing glasses or equipment you may find they’re in short supply.
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How a misdial could have cost a consumer hundreds
NBC 5 Responds to a Mansfield consumer offering fellow travelers a heads up: double-check the customer service phone number you dial. One wrong digit could have cost her hundreds of dollars.
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Consumers complain of new fridges dying young
NBC 5 Responds to consumers paying thousands of dollars for a new fridge only to see it die within a few years.
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What to know about extensions this tax season
This year’s federal income tax filing deadline is Monday, April 15. If you already know you’re not going to be ready to file on Tax Day, read on for how to get more time.
