Robin Carter is a special projects photojournalist for NBC 5 Responds where her storytelling focuses on helping North Texans find solutions to consumer concerns.
Robin’s recent projects include coverage of a family’s fight to access a $2.1 million treatment for their infant and a North Texas Vietnam veteran’s efforts to upgrade his decades-old military discharge.
Robin joined NBC 5 in 2019 after more than two decades at news stations in Virginia, Texas, and Florida. She has experience working in all facets of television including news production, medical reporting, consumer, and special projects. Robin’s work has been honored with 13 regional Emmy awards.
Robin was inspired to follow the journalism path after taking a high school class. She graduated from Radford University in Virginia and started her first job a few months later.
When Robin is not helping North Texans resolve their consumer complaints, you will find her at a baseball game watching her son play or spending time with her husband and family – which includes a super cute corgi.
The Latest
-
Frisco's Little Bit Bakery draws lines flocking to a 21-year-old's front porch
Long before sunrise each Saturday, dozens of customers line up outside Angela Henson’s home bakery, where fresh sourdough, cinnamon rolls and oatmeal cream pies routinely sell out.
-
Ticket trouble resolved for young North Texas soccer fan
A few days before Messi Monday, a North Texas family learned their World Cup tickets, purchased on a third-party platform, couldn’t be delivered.
-
Spike in fake insurance cards
Some consumers, looking for the best car insurance deal, may find out the hard way that the discount was too good to be true.
-
Do political texts seem more personal?
Political consultants explain how campaigns use voter data, AI and social media metrics to target voters while privacy laws limit access.
-
What to do if a package marked ‘delivered' never arrives
NBC 5 Responds to a consumer, out more than $800, after he ordered a laptop that never arrived. Read on for what to do if this happens to you.
-
Step inside the Fort Worth factory behind Mrs. Renfro's salsa
Step inside the Fort Worth headquarters of Renfro Foods, where several types of salsa are cooked, bottled and shipped all over the world.
-
From spoons to 195 jars a minute: The rise of Mrs. Renfro's salsa
If you’ve cracked open a bottle of salsa recently, there’s a good chance it was produced in a factory just on the edge of Downtown Fort Worth.
-
Social media users say their accounts were banned by mistake
An Instagram user lost access to his account and believes he was banned by mistake, but he couldn’t reach anyone at the social media company for help.
-
New tax credits, deductions to know this season
Some of the changes, passed in the Big, Beautiful Bill Act last year, impact returns this tax season. Here’s a list of key deductions and credits to know.
-
Steps to take if you can't pay energy bills
Here’s what to know if you won’t be able to pay utility bills.
