Diana Zoga is the consumer reporter for NBC 5 Responds - helping North Texans resolve their consumer complaints and understand their rights.
Diana joined NBC 5 in 2017 after spending 14 years as a reporter at news stations in St Louis, Missouri, Tulsa, Oklahoma and Sherman, Texas.
Diana is a graduate of Plano East Senior High School and the University of Texas at Austin.
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Diana is the daughter of Kosovar Albanian immigrants and still speaks Albanian at home.
During the war in Kosova in the late 1990s, much of her family had to escape to refugee camps to survive. News coverage became critical, as she often scoured news stories looking for any sign of her relatives.
That experience later inspired Diana to go into journalism - which she says feels more like a calling than a job.
Diana is married and lives in Dallas, a short drive from her parents' home, so she continues to enjoy her mother's home-cooking a few nights a week.
The Latest
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Dallas driver gets Philadelphia speed camera tickets for Mercedes he doesn't own
A Dallas man fought two Philadelphia speed camera violations tied to a license plate that Texas DMV says was never assigned to him. NBC 5’s Diana Zoga has the details.
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Driver fights out-of-state speed cam tickets
A Dallas driver said he received speed camera notice violations from Philadelphia for a car he doesn’t own. Read on about his efforts to get the tickets dismissed. ‘YOU ARE RESPONSIBLE FOR THESE VIOLATIONS’ At home in Dallas, Ronald Clements shows us two speed camera violations mailed to him from Philadelphia. A place he said he hasn’t visited in...
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North Texas water customers question higher bills
North Texas water customers are raising concerns about higher bills and whether the increases are justified. NBC 5 Responds looks at who determines water rates and what customers are paying.
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North Texas water customers question rising rates
Who decides water rates?
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The price of water. Are rate hikes justified?
Customers tell NBC 5 Responds their water bills are too expensive and now some customers have received notices that their rates are going up. They want to know if the increase is justified. NBC 5 Consumer Investigative Reporter Diana Zoga has more on the story.
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North Texans track city spending decisions that shape affordability
Two North Texans work to share how city spending shapes affordability.
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North Texan breaks down city spending decisions
A North Texas woman said she wants more neighbors to know about affordability decisions happening at city hall with your money. NBC 5’s Diana Zoga has the story.
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Can't afford a hospital bill? Here's how to negotiate
Asking for an itemized invoice, financial assistance or a settlement amount could help lower what you owe.
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How to negotiate medical bills
NBC 5’s Diana Zoga spoke with an expert about how to negotiate medical bills.
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Tips for negotiating medical bills
NBC 5 consumer reporter Diana Zoga is sharing how to negotiate medical bills.
