Diana Zoga is the consumer reporter for NBC 5 Responds - helping North Texans resolve their consumer complaints and understand their rights.
Diana joined NBC 5 in 2017 after spending 14 years as a reporter at news stations in St Louis, Missouri, Tulsa, Oklahoma and Sherman, Texas.
Diana is a graduate of Plano East Senior High School and the University of Texas at Austin.
Follow Diana on Twitter | Like Diana on Facebook | Follow Diana on Instagram
Diana is the daughter of Kosovar Albanian immigrants and still speaks Albanian at home.
During the war in Kosova in the late 1990s, much of her family had to escape to refugee camps to survive. News coverage became critical, as she often scoured news stories looking for any sign of her relatives.
That experience later inspired Diana to go into journalism - which she says feels more like a calling than a job.
Diana is married and lives in Dallas, a short drive from her parents' home, so she continues to enjoy her mother's home-cooking a few nights a week.
The Latest
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Low-effort ways to save fuel
Road-tripping? Here are low-cost ways to squeeze the most out of every tank of gas.
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Ticket trouble resolved for Messi Monday
A few days before Messi Monday, a North Texas family learned their World Cup tickets, purchased on a third-party platform, couldn’t be delivered. They asked NBC 5 for help.
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Ticket trouble resolved for young North Texas soccer fan
A few days before Messi Monday, a North Texas family learned their World Cup tickets, purchased on a third-party platform, couldn’t be delivered.
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Don't make this mistake when renting out your home for the World Cup
NBC 5 Responds reporter Diana Zoga explains how to avoid this insurance mistake when renting out your home for the 2026 World Cup.
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Renting out your home during the World Cup? Here are things to know.
If you plan to rent your home to fans during World Cup matches in North Texas, avoid this insurance mistake.
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Why fake insurance cards are rising and how to spot the red flags
A dramatic rescue from Some drivers are finding out the hard way that an insurance deal was too good to be true. NBC 5 Responds shows you what’s happening and why you may want to think twice.floodwaters in White Settlement was caught on camera over the weekend. Officers were seen saving young children and their mother as water quickly rose...
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Spike in fake insurance cards
Some consumers, looking for the best car insurance deal, may find out the hard way that the discount was too good to be true.
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Intense storm brings destructive hail to Grayson, Fannin counties
An intense storm caused significant damage to homes and vehicles Sunday morning along the Grayson and Fannin county line. Large hail fell around 6:30 a.m., leaving residents dealing with the aftermath. Families are now working to assess the damage and figure out what comes next after the storm. Diana Zoga reports on what happened and the recovery efforts underway.
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Why some users say Meta wrongly banned their accounts
Dozens of users say their Facebook and Instagram accounts were disabled over serious allegations they deny. Meta says it uses AI and human review, but some accounts have since been reinstated after being flagged. NBC 5 Responds Diana Zoga has the story.
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Meta users continue to report disabled accounts
NBC 5 Responds is hearing from people who say their social media accounts were mistakenly banned over a serious accusation. They said they lost photos, contacts, and even income.
