United States April 16, 2018 5:33 pm NBC 5 Responds When Internet Rate Increases For Customer A Trophy Club man signed up for internet services, understanding his rate would not change. When it did go up, and he couldn’t get help finding out why, he contacted NBC 5 Responds. Wake Up to Something Good 1:31 Man charged in North Richland Hills hit-and-run death of teen 2:36 Garland hit with flash flooding as downpours continue 2:02 Texas election official recognizes threats to ballot secrecy 2:36 Dallas police, leaders plan to keep teens safe from crime during summer months 2:36 Saturated land leads to erosion problems at a dam in Rockwall County