Cyber Criminals Targeting Amazon Customers Via Text Message - NBC 5 Dallas-Fort Worth
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Cyber Criminals Targeting Amazon Customers Via Text Message

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    NEWSLETTERS

    The NBC 5 Responds team is warning consumers about a text message that appears to be from Amazon. (Published Friday, Sept. 15, 2017)

    The NBC 5 Responds team is warning consumers about a text message that appears to be from Amazon.

    The people behind this scheme are using a method called "smishing." It's a new scheme that targets your text messages.

    Cyber criminals are coming after your credit card information, addresses and even your social security number.

    A viewer sent NBC 5 Responds' Samantha Chatman a text message via Facebook.

    It says, "Amazon values your continued business! Receive a $50 gift card or reward simply by completing our short survey," and then there's a link. You can reply "STOP" for removal.

    Amazon confirms that this is a scam.

    The company said it will not send text messages for surveys, though the company does offer text alerts for package shipments.

    If you've received one of these survey messages, here are Samantha Chatman's Solutions:

    • If you are an AT&T, T-Mobile, Verizon, Sprint or Bell subscriber, you can report the text to your carrier by copying the original message and forwarding it to the number 7726 (spam), free of charge
    • Delete the text
    • Don't call the number back
    • Never send a message back or click the link, no matter how tempting it may be

    We also wanted to know how widespread this might be, but we're still waiting on a statement from Amazon.

    Americans lost $1.3 billion to cyber crime in 2016, according to the FBI. 


    Do you have a story idea? We want to hear from you! Fill out the complaint form on the NBC 5 Responds page or call 844-5RESPND, (844) 573-7763. More #NBC5Responds archive here.