Uber to Let Users Record Audio of Rides in Brazil, Mexico - NBC 5 Dallas-Fort Worth
National & International News
The day’s top national and international news

Uber to Let Users Record Audio of Rides in Brazil, Mexico

Uber has struggled with safety issues and faced accusations that some of its drivers have assaulted and raped passengers

    processing...

    NEWSLETTERS

    Uber to Let Users Record Audio of Rides in Brazil, Mexico
    Bloomberg via Getty Images

    Uber will let passengers and drivers record audio of their rides in an attempt to improve its safety record.

    The ride-hailing company plans to pilot the feature in cities in Brazil and Mexico in December. It eventually hopes to launch it in other markets including the United States, although it has no timeline for possible expansion.

    The feature will allow customers to opt into recording all or select trips. Recordings will be encrypted to protect privacy, and users can later share the recording with Uber, which will have an encryption key, if they want to report a problem.

    Uber has struggled with safety issues and faced accusations that some of its drivers have assaulted and raped passengers. It also has been hit with litigation alleging that its hiring process and background checks are inadequate. Uber does not conduct fingerprint-based background checks, which traditional taxi companies generally perform before hiring drivers.

    Shooting at 2nd Wisconsin High School Leaves Community in Shock

    [NATL] Shooting at 2nd Wisconsin High School Leaves Community in Shock

    A school officer and a student were injured at Wisoonsin's Oshkosh West High School Tuesday morning, when the student was shot after attempting to stab the office with a sharp object. The shooting comes just one day after a school resource officer at Waukesha South High School shot a 17-year-old armed student who refused to drop his weapon.

    (Published Wednesday, Dec. 4, 2019)

    The San Francisco-based company’s drivers also have been victims of attacks. In both Brazil and Mexico, Uber allows riders to pay with cash, which increases the risk of incidents. In Brazil, drivers have been robbed and have suffered violent, fatal attacks while using the Uber platform, the company said in a federal filing.

    Uber plans to release a safety report this year which provides data on reports of sexual assaults and other safety incidents that occurred in the United States.