The North Texas Municipal Water District is asking residents to reduce their water use immediately after its Wylie Water Treatment Plant Complex ceased production unexpectedly, the district announced in a press release Saturday.
Critical maintenance is required to return the plant back to full water purification capacity. In the meantime, conservation of water, especially outdoors, is encouraged until further notice.
This request is due to water production quantity and not quality, the district added. The water is safe to drink and use.
The North Texas Municipal Water District supplies significant amounts of water to residents of Collin, Rockwall, North Dallas and Kaufman County.
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Billy George, deputy director of Water and Wastewater at NTMWD, said repair work on the affected treatment plant is largely complete but the timeline to bring it back to full water purification capacity necessitates the continuation of the conservation request.
"We just want people to be aware of not only what’s happening right now but in the bigger picture we want people to be mindful of their usage of water," George said.
The high water demands this summer have impacted the ability of the plant to efficiently process water, which is the reason for the required maintenance. Crews will be working continuously to restore the plant to its fullest potential, the NTMWD said.
