The following agencies and organizations have, as their mission, to advocate and to protect the consumer. Turning to these you can find answers to many of your questions.
- Federal Trade Commission
Consumer Response Center
600 Pennsylvania Ave., NW
Washington, DC 20580
Toll free: 1-877-382-4357 # 2
National Agency of consumer protection, which is used by the consumer complaints to investigate fraud and eliminate the unfair trading practices. - Texas Attorney General Consumer Protection Division
P.O. Box 12548
Austin, TX 78711-2548
Toll free: 1-800-621-0508 #1
Protects consumers through the initiation of investigations against entities employing methods or deceptive practices. - Texas Attorney General (Local Office)
Consumer Protection Division
1412 Main St. Suite 810
Dallas, TX 75202
(214) 969-5310
The Office accepts complaints fraudulent affecting the consumer. Protects consumers through the initiation of investigations against entities employing methods or deceptive practice. - Dallas Better Business Bureau
1601 Elm St. #3838
Dallas, TX 75201
(214) 220-2000
Search for business reports that include a background, the granting of licenses, the consumer experience, and other useful information. - City of Dallas Code Compliance
Consumer Protection Unit
(214) 670-9574
Enforces the municipal law of the city and inspects both residential and commercial properties where there are violations.