City of Dallas Opens Multi-Agency Resource Center After Tornadoes

A multi-agency resource center in Dallas will allow residents affected by last Sunday's storms to access necessary recovery services

The city of Dallas opened a multi-agency resource center Monday morning at The Church of Jesus Christ of Latter-Day Saints at 9509 Midway Road.

The resource center will allow Dallas residents affected by the severe storms on Sunday, Oct. 20 to access recovery services from governmental agencies and nongovernmental organizations. 

The idea is to bring these groups together in one place, so the people who are already going through so much don't have drive to multiple areas for help.

Kelona Hamilton works with ICNA Relief.

"We do canned foods, fruits and vegetables, snacks," said Hamilton.

"It's a satisfaction you don't get from anything else," said Irshadul Haq, an ICNA Volunteer

They are all set up at the new joint crisis center.

"From cleanup supplies to having conversations with mental health professionals, refilling prescriptions or even getting financial assistance if they've been one of the more severely impacted areas," said Krystal Smith with American Red Cross.

Areas like north Dallas were hit hard by an E-F3 tornado.

"I've lost my wallet. I've lost my shoes. I've lost everything in this process," said Josh Terrice, a Dallas tornado victim.

Terrice came with his mother and kids. He and his family lost their roof, basic necessities and medical equipment.

"I have a rare medical condition and so does my wife. She had sleep apnea and I have Celiac's so I shouldn't eat gluten or it will cause my intestinal track to rot," he said.

"Additionally we have the ICNA Relief free medical clinic, so with that, the families who don't have insurance can come in," Hamilton said.

ICNA, a non-profit Islamic group, is providing supplies and deploying crews to the streets. Its members have been on the ground helping with clean-up.

"Even though I'm 65 years old, I've have been working the last three days, gloves on, working out in the field," said Irshadul Haq, a volunteer.

"You get out there and you see these families and they're out there dazed, confused, disoriented," Hamilton said.

Because emergencies don't discriminate.

"As Muslims, it's our responsibility to help our neighbors," Hamilton said

"We don't care who you are, what faith you are or what color, it doesn't matter we'll help anyone," said Aaron Adams, a Mormon Helping Hands Volunteer.

Adams also matches volunteers with those in need.

"We can cut up the trees, put it on the side of the street so the city can come pick it up. We can tarp roofs a little bit."

Staples like American Red Cross are on scene and government agencies are already there replacing ID’s.

"It's just nice knowing that we're not forgotten about because in Dallas that happens a lot where you just got lost in the woodworks," Terrice said.

A community united for one common cause - disaster relief.

The Red Cross will verify the residents' addresses and identify which services are needed. 

The multi-agency resource center will be open from 9 a.m. to 5 p.m. Monday through Friday until at least Friday, Nov. 1.

You can see a full list of the resources available for tornado victims by clicking here.

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