American Airlines reservations agents have voted to ratify a 5-year contract that gives pay raises to about 14,500 airline employees.
The Communications Workers of America and the Teamsters said Monday that about 9,500 workers voted, with 73 percent voting to ratify the contract.
According to the unions, workers will get immediate raises averaging 30 percent, putting them above pay levels for comparable workers at Delta Air Lines, and get additional raises totaling 9 percent over the term of the contract.
The reservations agents work at airports, call centers and at home. Before the 2013 merger of American and US Airways, agents at American were nonunion while agents at US Airways were represented by CWA and the Teamsters. The unions won a combined election last year.
