The NBC 5 Consumer Investigative Team has gotten back more than $1 million for North Texas consumers.
When you think about all that money, you also should think about all the people we've met and the stories tied to them.
From vets trying to get unclaimed money to a man with mobility issues whose scooter stopped working — we've developed a reputation.
"Call NBC 5. They are the fixers," said Tony Romero.
It's a reputation we embrace, and we've gotten a lot of those, too.
Jimmie Florence was thrilled after Elite Asphalt stepped in and donated a new parking lot for her church.
Florence told us how she paid a man who knocked on her door to do it. Well, it didn't turn out so well, and she had no contract to hold them accountable.
"I just told them I messed up, I wasn't going to lie," said Florence.
But we've been there focused on earning your trust and getting results.