NBC 5 Responds Gets Back More Than $1M for North Texans - NBC 5 Dallas-Fort Worth

RESPONDING TO YOUR CONSUMER NEEDS AND CONNECTING YOU TO YOUR MONEY.

NBC 5 Responds Gets Back More Than $1M for North Texans

"Call NBC 5. They are the fixers," said Tony Romero, a veteran in Richardson who received a new mobility scooter

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    NEWSLETTERS

    NBC 5 Responds Gets Back More Than $1M for North Texans

    The NBC 5 Consumer Investigative Team got back $1,700 for a Richardson family this month, putting them over the $1,000,000 mark. (Published Thursday, July 12, 2018)

    The NBC 5 Consumer Investigative Team has gotten back more than $1 million for North Texas consumers.

    NBC 5 Responds Gets Back More Than $1M for North TexansNBC 5 Responds Gets Back More Than $1M for North Texans

    The NBC 5 Consumer Investigative Team has gotten back more than $1 million for North Texas consumers.

    (Published Thursday, July 12, 2018)

    When you think about all that money, you also should think about all the people we've met and the stories tied to them.

    NBC 5 Responds: Richardson Man's Battle Over an Electric ScooterNBC 5 Responds: Richardson Man's Battle Over an Electric Scooter

    NBC 5 Responds to help a Richardson man who had trouble getting his electric scooter repaired after it broke down.

    (Published Thursday, May 25, 2017)

    From vets trying to get unclaimed money to a man with mobility issues whose scooter stopped working — we've developed a reputation.

    "Call NBC 5. They are the fixers," said Tony Romero.

    It's a reputation we embrace, and we've gotten a lot of those, too.

    Community Steps Up After Improper FW Church Paving JobCommunity Steps Up After Improper FW Church Paving Job

    The community stepped up after an improper paving job in the parking lot of the Love Sanctuary Church.

    (Published Thursday, March 29, 2018)

    Jimmie Florence was thrilled after Elite Asphalt stepped in and donated a new parking lot for her church.

    Florence told us how she paid a man who knocked on her door to do it. Well, it didn't turn out so well, and she had no contract to hold them accountable.

    Plano Couple Loses $17,000 In Online Car SchemePlano Couple Loses $17,000 In Online Car Scheme

    The FBI is warning consumers nationwide of a surge in complaints regarding phony online car transactions.

    (Published Thursday, June 28, 2018)

    "I just told them I messed up, I wasn't going to lie," said Florence.

    Many consumers lost money by wiring cash to people for everything from classic cars that didn't exist to lotions and potions that promised the fountain of youth.

    But we've been there focused on earning your trust and getting results.

    Skin Cream Confusion Costs Women Thousands of DollarsSkin Cream Confusion Costs Women Thousands of Dollars

    Answering ads on Facebook for a free sample of skin cream wound up enrolling consumers in an auto renewal program they had trouble canceling.

    (Published Friday, July 7, 2017)


    Do you have a story idea? We want to hear from you! Fill out the complaint form on the NBC 5 Responds page or call 844-5RESPND, (844) 573-7763. More #NBC5Responds archive here.