NBC 5 Responds - NBC 5 Dallas-Fort Worth
NBC 5 Responds

NBC 5 Responds

Responding to your consumer needs and connecting you to your money

Sep 26, 2018

Gas Station Customers Angry About 'Water in Fuel'

Gas Station Customers Angry About 'Water in Fuel'

We've heard from several drivers who filled up at a local RaceTrac gas station. Not long after, they said their cars broke down on the side of the road. NBC 5's Samantha Chatman looks into the problem.

Sep 13, 2018

HOA Allows Man to Sell Home After Intense Roof Dispute

HOA Allows Man to Sell Home After Intense Roof Dispute

For the last six months, a Fort Worth man has been in a heated battle with his HOA. He said the HOA had a problem with the color of the roof. NBC 5's Samantha Chatman stepped in and had his back.

Sep 10, 2018

Carmakers Urge Consumers to Replace Recalled Airbags

Carmakers Urge Consumers to Replace Recalled Airbags

Honda and Toyota are practically begging consumers to find out if their airbags are under recall.

Aug 20, 2018

Home Warranty Company Leaves Couple Without A/C for Months

Home Warranty Company Leaves Couple Without A/C for Months

A Carrollton couple said their home warranty company left them without working air conditioning for more than two months. The delays became unbearable, so they called NBC 5’s Samantha Chatman for back up.

Aug 1, 2018

Save Time, Space & Money Using College Registries

Save Time, Space & Money Using College Registries

You've probably heard of wedding and baby registries, but how about a college registry?

Jun 14, 2018

Rentals Provided to Drivers Affected by Takata Recall

Rentals Provided to Drivers Affected by Takata Recall

Lincoln is offering to pay for the use of a rental vehicle as a means of alternate transportation if its customer has been told their airbag parts aren’t available for their vehicle.

Jun 20, 2018

Wedding Day Disaster? Insurance Offers Peace of Mind

Wedding Day Disaster? Insurance Offers Peace of Mind

According to costofwedding.com, the average wedding in Dallas is about $25,000. So NBC 5’s Samantha Chatman decided to look into whether a small investment can ease potential wedding bell blues.

Feb 2, 2018

Texas Company is Focus of Consumer Complaints: BBB

Texas Company is Focus of Consumer Complaints: BBB

The Better Business Bureau says All Things Country has only been around for three years, but the number of complaints it has received is just not normal.

Jan 9, 2018

Fort Worth Woman's Flower Order Never Arrives

Fort Worth Woman's Flower Order Never Arrives

A Fort Worth woman called NBC 5 Responds after struggling to receive a refund for flowers ordered from a company featured on the television show "Shark Tank."

Jan 9, 2018

Lyft Drivers Say They're Getting Shortchanged

Lyft Drivers Say They're Getting Shortchanged

The Lyft driver who picks you up may be getting cheated out of the money you're paying for the ride. Fed up, drivers reached out to NBC Responds for help.

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