NBC 5 Responds - NBC 5 Dallas-Fort Worth
NBC 5 Responds

NBC 5 Responds

Responding to your consumer needs and connecting you to your money

Wednesday, Aug 1, 2018

Save Time, Space & Money Using College Registries

Save Time, Space & Money Using College Registries

You've probably heard of wedding and baby registries, but how about a college registry?

Thursday, Jun 14, 2018

Rentals Provided to Drivers Affected by Takata Recall

Rentals Provided to Drivers Affected by Takata Recall

Lincoln is offering to pay for the use of a rental vehicle as a means of alternate transportation if its customer has been told their airbag parts aren’t available for their vehicle.

Wednesday, Jun 20, 2018

Wedding Day Disaster? Insurance Offers Peace of Mind

Wedding Day Disaster? Insurance Offers Peace of Mind

According to costofwedding.com, the average wedding in Dallas is about $25,000. So NBC 5’s Samantha Chatman decided to look into whether a small investment can ease potential wedding bell blues.

Friday, Feb 2, 2018

Texas Company is Focus of Consumer Complaints: BBB

Texas Company is Focus of Consumer Complaints: BBB

The Better Business Bureau says All Things Country has only been around for three years, but the number of complaints it has received is just not normal.

Tuesday, Jan 9, 2018

Fort Worth Woman's Flower Order Never Arrives

Fort Worth Woman's Flower Order Never Arrives

A Fort Worth woman called NBC 5 Responds after struggling to receive a refund for flowers ordered from a company featured on the television show "Shark Tank."

Tuesday, Jan 9, 2018

Lyft Drivers Say They're Getting Shortchanged

Lyft Drivers Say They're Getting Shortchanged

The Lyft driver who picks you up may be getting cheated out of the money you're paying for the ride. Fed up, drivers reached out to NBC Responds for help.

Wednesday, Nov 15, 2017

Couple Reports Flooring Problem in D.R. Horton Home

Couple Reports Flooring Problem in D.R. Horton Home

A North Texas couple says they couldn't get D.R. Horton to fully reimburse them for their grout issue, so they called NBC 5's Samantha Chatman for help.

Tuesday, Nov 14, 2017

Best Strollers for Easy Holiday Travel

Best Strollers for Easy Holiday Travel

Traveling with your baby or toddler is challenging, but having the right gear can make the trip easier. So whether you’re taking a plane, train or car, Consumer Reports has advice on how to choose a good...

Tuesday, Nov 7, 2017

Companies Aren't Keeping Promises on Gift Cards: Consumers

Companies Aren't Keeping Promises on Gift Cards: Consumers

A Fort Worth woman called NBC 5 Responds after her promotional gift card never arrived in the mail.

Tuesday, Oct 24, 2017

3 Things You Need to Know About the Wi-Fi 'Krack Attack'

3 Things You Need to Know About the Wi-Fi 'Krack Attack'

The Krack Attack is a newly discovered internet security flaw. It's a bug so vicious that it can cut through secured Wi-Fi networks in homes and businesses.

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