NBC 5 Responds - NBC 5 Dallas-Fort Worth
NBC 5 Responds

NBC 5 Responds

Responding to your consumer needs and connecting you to your money

Friday, Feb 2, 2018

Texas Company is Focus of Consumer Complaints: BBB

Texas Company is Focus of Consumer Complaints: BBB

The Better Business Bureau says All Things Country has only been around for three years, but the number of complaints it has received is just not normal.

Tuesday, Jan 9, 2018

Fort Worth Woman's Flower Order Never Arrives

Fort Worth Woman's Flower Order Never Arrives

A Fort Worth woman called NBC 5 Responds after struggling to receive a refund for flowers ordered from a company featured on the television show "Shark Tank."

Tuesday, Jan 9, 2018

Lyft Drivers Say They're Getting Shortchanged

Lyft Drivers Say They're Getting Shortchanged

The Lyft driver who picks you up may be getting cheated out of the money you're paying for the ride. Fed up, drivers reached out to NBC Responds for help.

Wednesday, Nov 15, 2017

Couple Reports Flooring Problem in D.R. Horton Home

Couple Reports Flooring Problem in D.R. Horton Home

A North Texas couple says they couldn't get D.R. Horton to fully reimburse them for their grout issue, so they called NBC 5's Samantha Chatman for help.

Tuesday, Nov 14, 2017

Best Strollers for Easy Holiday Travel

Best Strollers for Easy Holiday Travel

Traveling with your baby or toddler is challenging, but having the right gear can make the trip easier. So whether you’re taking a plane, train or car, Consumer Reports has advice on how to choose a good...

Tuesday, Nov 7, 2017

Companies Aren't Keeping Promises on Gift Cards: Consumers

Companies Aren't Keeping Promises on Gift Cards: Consumers

A Fort Worth woman called NBC 5 Responds after her promotional gift card never arrived in the mail.

Tuesday, Oct 24, 2017

3 Things You Need to Know About the Wi-Fi 'Krack Attack'

3 Things You Need to Know About the Wi-Fi 'Krack Attack'

The Krack Attack is a newly discovered internet security flaw. It's a bug so vicious that it can cut through secured Wi-Fi networks in homes and businesses.

Friday, Oct 13, 2017

Confusion and Anger Over LuLaRoe Refund Policy

Confusion and Anger Over LuLaRoe Refund Policy

LuLaRoe is known for its flamboyant leggings and other clothing items, but a change in company policy has prompted some sellers to protest.

Wednesday, Sep 27, 2017

Driver Finally Reimbursed for Road Debris Damage

Driver Finally Reimbursed for Road Debris Damage

A North Texas driver who says his car was damaged by debris from a waste truck has finally been reimbursed for repairs.

Tuesday, Sep 19, 2017

Ways to Avoid the 'Rental Property Scam' in North Texas

Ways to Avoid the 'Rental Property Scam' in North Texas

The NBC 5 Responds team takes a closer look at what you can do to protect yourself from a scam targeting home renters.

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