NBC 5 Responds - NBC 5 Dallas-Fort Worth
NBC 5 Responds

NBC 5 Responds

Responding to your consumer needs and connecting you to your money

Monday, Apr 23, 2018

Problem Solved: Consumer Gets Items Back From Moving Company

Problem Solved: Consumer Gets Items Back From Moving Company

After calling NBC 5's Samantha Chatman, a North Texas woman finally gets her items back from a local moving company that was "holding her stuff hostage."

Wednesday, Apr 18, 2018

Dallas Woman Accused of Running 'Puppy Scheme' in Apartment

Dallas Woman Accused of Running 'Puppy Scheme' in Apartment

Consumers in North Texas say they paid a woman hundreds of dollars for a Shih-Tzu puppy. But when it was time to take their dog home, the seller disappeared.

Tuesday, Apr 17, 2018

6 Things to Do Before Hiring an Auto Mechanic

6 Things to Do Before Hiring an Auto Mechanic

The NBC 5 Responds team has received dozens of calls from people who say they were either ripped off or unsatisfied with their auto mechanics work. Samantha Chatman has steps that can protect your car and...

Tuesday, Apr 10, 2018

Baby Boomers Stuck in a Financial Sandwich

Baby Boomers Stuck in a Financial Sandwich

Caring for others is making it harder for baby boomers to plan for their retirement.

Tuesday, Apr 10, 2018

Couple Hits Turbulence While Trying to Redeem Voucher

Couple Hits Turbulence While Trying to Redeem Voucher

A family of four was upset after learning American Airlines wouldn't honor vouchers given to them after a trip delay.

Saturday, Apr 7, 2018

Hail Damage? Here's a Warning for Storm Victims

Hail Damage? Here's a Warning for Storm Victims

If you have hail in your neighborhood, you can expect a knock on the door this week. Before you say yes to roofers, there are a couple of important questions to ask.

Thursday, Apr 5, 2018

Woman Involved In Car Crash Turns to NBC 5 Responds For Help

Woman Involved In Car Crash Turns to NBC 5 Responds For Help

After a crash, there are steps you should take to make sure you're protected especially if the other driver damaged your car.

Monday, Apr 2, 2018

Local Church Eliminates $10 Million in Medical Debt

Local Church Eliminates $10 Million in Medical Debt

A pastor in Carrollton heard about NBC 5's medical debt initiative and wanted to get involved. He said with a problem that's so massive, he knew he had to do something big to help make a change.

Wednesday, Mar 28, 2018

NBC 5 Responds Helps North TX Woman Get New Fridge

NBC 5 Responds Helps North TX Woman Get New Fridge

A woman in Wylie had a major pipe leak that damaged her flooring. She said as workers were moving her furniture, they left unsightly dings and dents on her fridge.

Thursday, Mar 22, 2018

Computer Warranty Expires During Dispute Over Repair

Computer Warranty Expires During Dispute Over Repair

NBC 5 Responds steps in and helps a Plano woman get a replacement computer.

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