NBC 5 Responds - NBC 5 Dallas-Fort Worth
NBC 5 Responds

NBC 5 Responds

Responding to your consumer needs and connecting you to your money

Wednesday, Jul 18, 2018

NBC 5 Receives More Complaints About Local Auto Parts Shop

NBC 5 Receives More Complaints About Local Auto Parts Shop

After our first story aired, more North Texas consumers say they too were ripped off by the owner of A1 Engines, Chris Nasrallah.

Thursday, Jul 12, 2018

NBC 5 Responds Returns More Than $1M Back to North Texans

NBC 5 Responds Returns More Than $1M Back to North Texans

KXAS’ consumer investigative unit, NBC 5 Responds, which is charged for standing up for consumers, has recovered more than $1,000,000 for North Texans.

Thursday, Jul 12, 2018

NBC 5 Responds Gets Back More Than $1M for North Texans

NBC 5 Responds Gets Back More Than $1M for North Texans

The NBC 5 Consumer Investigative Team got back $1,700 for a Richardson family this month, putting them over the $1,000,000 mark.

Wednesday, Jul 11, 2018

App Alerts Parents When Child Is Left Inside a Car

App Alerts Parents When Child Is Left Inside a Car

Texans know heat can be dangerous, but every year a child is left in a hot car and dies of heatstroke.

Tuesday, Jul 10, 2018

When a Company Tries to Buy Your Silence

When a Company Tries to Buy Your Silence

NBC Responds to consumer complaints and holds companies accountable, but some businesses are firing back, silencing the consumers we assist.

Monday, Jul 9, 2018

Customers Say Local Auto Parts Shop is 'Ripping People Off'

Customers Say Local Auto Parts Shop is 'Ripping People Off'

Consumers tell NBC 5 there's a local auto parts business that's taking advantage of its customers. We've heard from several people who say they paid hundreds of dollars for an engine or transmission, but didn't...

Friday, Jul 6, 2018

Hackers Targeting Real Estate Transactions

Hackers Targeting Real Estate Transactions

A sophisticated scam targeting homebuyers robbed a San Jose couple of their life savings, and real estate experts say everyone shopping for a place to live is at risk.

Thursday, Jul 5, 2018

NBC 5 Investigates Complaints Against Auto Insurance Company

NBC 5 Investigates Complaints Against Auto Insurance Company

Consumers tell NBC 5 that there’s one auto insurance company that’s leaving Texas drivers high and dry.

Monday, Jul 2, 2018

Movers Dent Arlington Woman's Fridge, NBC 5 Responds to Help

Movers Dent Arlington Woman's Fridge, NBC 5 Responds to Help

When a moving company dented an Arlington woman's refrigerator, she wanted answers, so she called NBC 5 Responds to help.

Monday, Jul 2, 2018

Arlington Man Says Hertz Wrongfully Charged $129 for Fuel

Arlington Man Says Hertz Wrongfully Charged $129 for Fuel

A North Texas man is demanding answers after he says a popular rental car company charged him $129 for fuel after he'd already filled up the tank.

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