NBC 5 Responds - NBC 5 Dallas-Fort Worth
NBC 5 Responds

NBC 5 Responds

Responding to your consumer needs and connecting you to your money

Sep 22, 2017

Man Loses More Than $200,000 Selling Protein Powder Online

Man Loses More Than $200,000 Selling Protein Powder Online

The owner of a North Texas company says his business is on the brink of bankruptcy after someone posing as a legitimate customer launched a scheme that cost him hundreds of thousands of dollars.

Sep 22, 2017

Let Wayne Buy It: Insulated Mugs

Let Wayne Buy It: Insulated Mugs

NBC 5 Consumer Investigative Reporter Wayne Carter checks out different version of insulated cooler mugs to see if one outperforms the other.

Sep 22, 2017

Car Engine Had No Oil, Hours After Getting An Oil Change

Car Engine Had No Oil, Hours After Getting An Oil Change

A young man who had his oil changed at a Walmart service center said the check engine light soon came on, and no oil was on the dipstick.

Sep 20, 2017

Woman Billed for Damage to Car, After She No Longer Owned It

Woman Billed for Damage to Car, After She No Longer Owned It

A woman's lease was up, and her car was damaged at the car lot after she returned it, but she still wound up with the bill until NBC 5 Responds stepped in.

Sep 19, 2017

Some Chevy, GMC Owners Have Lengthy Wait for A/C Repairs

Some Chevy, GMC Owners Have Lengthy Wait for A/C Repairs

Reports of full-size SUVs with A/C issues are popping up online, and customers are waiting weeks for parts to come in.

Sep 19, 2017

Springtown Family Home Up For 'Rent' Without Their Knowledge

Springtown Family Home Up For 'Rent' Without Their Knowledge

A growing scam online shows houses up for rent without the knowledge of the owner or realtor.

Sep 18, 2017

Consider Your Options for Dorm Insurance for Your Child

Consider Your Options for Dorm Insurance for Your Child

If you have a child in college, chances are there are some pricey items in his or her dorm room. Insurance companies offer policies to help protect them.

Sep 14, 2017

Credit Bureau Websites Overwhelmed After Equifax Breach

Credit Bureau Websites Overwhelmed After Equifax Breach

The NBC 5 Responds team suggests other steps to protect yourself while waiting to freeze your credit report in the wake of the Equifax breach.

Sep 13, 2017

Hurricanes Could Cause Airfare Prices to Drop

Hurricanes Could Cause Airfare Prices to Drop

If you're shopping for airfare for an upcoming trip, you might want to wait a little bit before you book.

Sep 11, 2017

Construction Material Cost Expected to Rise After Hurricanes

Construction Material Cost Expected to Rise After Hurricanes

If you're planning to do some home improvement work, watch out. Prices for materials are rising across North Texas.

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