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NBC 5 Responds

NBC 5 Responds

Responding to your consumer needs and connecting you to your money

Tuesday, Jul 25, 2017

State Agency Helps Texans Resolve Medical Bill Problems

State Agency Helps Texans Resolve Medical Bill Problems

Medical bills are often confusing. There are so many companies, plans and procedures, and costs can vary. But if you get a surprise bill, the Texas Department of Insurance may be able to help.

Wednesday, Jul 26, 2017

Impersonators Offer Mystery Shopper Jobs

Impersonators Offer Mystery Shopper Jobs

Emails asking you to sign up to be a mystery shopper are usually not the real thing.

Friday, Jul 21, 2017

Let Wayne Buy It: Glamalook Eye Lift Strips

Let Wayne Buy It: Glamalook Eye Lift Strips

NBC 5 Consumer Reporter Wayne Carter checks out a product that promises to instantly lift your eyelids.

Thursday, Jul 20, 2017

School Bus Driver 'Not Liable' After Crashing Into Two Cars

School Bus Driver 'Not Liable' After Crashing Into Two Cars

If a driver has an unknown medical issue and hits your property, you are responsible for the repairs. A Denton family found out the hard way when their car was struck by a runaway school bus.

Tuesday, Jul 18, 2017

Texas Company Offers Mobile Gas Refueling

Texas Company Offers Mobile Gas Refueling

Tired of standing in the 100-plus degree heat filling up your gas tank? One Texas-based company says it can help.

Friday, Jul 14, 2017

North Texas Man Can't Get Car Title After Dealer Goes Dark

North Texas Man Can't Get Car Title After Dealer Goes Dark

A McKinney man bought a used car for his daughter, and more than a year-and-a-half later he still can't get the car registered. He says it's all because of the dealer.

Wednesday, Jul 12, 2017

Unapproved H.S. Sponsorship Company Continues Under New Name

Unapproved H.S. Sponsorship Company Continues Under New Name

Football season will be here before you know it and there's a warning tonight about a company promising to help high school football teams. NBC 5 Responds first told you about a North Texas company selling...

Thursday, Jul 6, 2017

Woman Gets $1,200 Bill After Told Test Was Fully Covered

Woman Gets $1,200 Bill After Told Test Was Fully Covered

The NBC 5 Responds team helped a McKinney woman work out a solution with the testing agency and insurance company.

Monday, Jul 3, 2017

Credit Bureau Changes May Increase Score By a Few Points

Credit Bureau Changes May Increase Score By a Few Points

Some long-anticipated changes for credit bureaus are set to begin this month, but the changes alone may not be enough to have a serious impact on your credit rating.

Friday, Jun 30, 2017

Recently Repaired Brakes Leave Man With Damaged Truck

Recently Repaired Brakes Leave Man With Damaged Truck

Brake jobs can be expensive, so imagine forking over the cash only to keep having more brake issues. An Azle man says he had trouble with his new brakes for more than a year until they failed all together and he...

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