NBC 5 Responds - NBC 5 Dallas-Fort Worth
NBC 5 Responds

NBC 5 Responds

Responding to your consumer needs and connecting you to your money

Wednesday, Jul 18, 2018

NBC 5 Receives More Complaints About Local Auto Parts Shop

NBC 5 Receives More Complaints About Local Auto Parts Shop

After our first story aired, more North Texas consumers say they too were ripped off by the owner of A1 Engines, Chris Nasrallah.

Monday, Jul 9, 2018

Customers Say Local Auto Parts Shop is 'Ripping People Off'

Customers Say Local Auto Parts Shop is 'Ripping People Off'

Consumers tell NBC 5 there's a local auto parts business that's taking advantage of its customers. We've heard from several people who say they paid hundreds of dollars for an engine or transmission, but didn't...

Monday, Jul 2, 2018

Movers Dent Arlington Woman's Fridge, NBC 5 Responds to Help

Movers Dent Arlington Woman's Fridge, NBC 5 Responds to Help

When a moving company dented an Arlington woman's refrigerator, she wanted answers, so she called NBC 5 Responds to help.

Monday, Jun 25, 2018

Contractor Paid Up Front, Doesn't Finish Pool

Contractor Paid Up Front, Doesn't Finish Pool

A homeowner cannot use his pool, and the contractor has not shown up to finish the work after he was paid most of the money he was owed before the job was completed.

Monday, Jun 4, 2018

Woman Fights Home Warranty Company Over HVAC Unit

Woman Fights Home Warranty Company Over HVAC Unit

Many home warranty companies require you to use their service providers, and have them make the call on whether a service should be repaired or replaced.

Wednesday, May 2, 2018

NBC 5 Responds After Promised Refund Doesn't Show Up

NBC 5 Responds After Promised Refund Doesn't Show Up

NBC 5 Responds after promised refund for dog training doesn't show up. Find out what you should know and expect when getting your dog trained.

Wednesday, Jun 6, 2018

Hail Damage? Here's a Warning for Storm Victims

Hail Damage? Here's a Warning for Storm Victims

If you have hail in your neighborhood, you can expect a knock on the door this week. Before you say yes to roofers, there are a couple of important questions to ask.

Thursday, Mar 8, 2018

Hotels Offer Incentives to Ditch the Housekeeping

Hotels Offer Incentives to Ditch the Housekeeping

With new incentives at hotels you can get rewards points or free drinks by agreeing to sleep in an unmade bed.

Tuesday, Mar 6, 2018

Hospital Charities Help If You Can't Afford Medical Bills

Hospital Charities Help If You Can't Afford Medical Bills

Several North Texas hospitals provide services to help those who are struggling to pay for care.

Thursday, Feb 22, 2018

Fear of Medical Debt Kept Cancer Patient From Chance at Life

Fear of Medical Debt Kept Cancer Patient From Chance at Life

Medical debt fears keep treatment out of reach, but one debt collector is working to try to help make things easier for those who are sick.

Have a complaint?

or Call

844-5RESPND

Recovering Your Money

Meet The Team

Consumer Reports

More Consumer Reports »

Recall Alerts

More Recall Alerts »

Photos