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NBC 5 Responds

NBC 5 Responds

Responding to your consumer needs and connecting you to your money

Jul 30, 2019

Another Carmaker Under Fire For Melting, Sticky Dashboards

Another Carmaker Under Fire For Melting, Sticky Dashboards

Last month, NBC 5's consumer team unveiled a sticky problem that hundreds of Nissan drivers are dealing with. Now, NBC 5 Responds is learning Toyota dashboards are also melting.

Jul 29, 2019

Businesses Offer Discounts After Event Venue Chain Announces Closures

Businesses Offer Discounts After Event Venue Chain Announces Closures

There are several businesses offering deep discounts after Noah's Event Venue announced the closures of several locations. Samantha Chatman reminds couples to do their research and offers tips before booking.

Jul 24, 2019

Texas Tenants' Rights: What Every Renter Needs to Know

Texas Tenants' Rights: What Every Renter Needs to Know

It’s important for renters to know that they do have rights, per Texas law. Our Consumer Investigative Reporter Samantha Chatman has tips that every renter needs to know.

Jul 10, 2019

Local Business, Viewers Step Up to Help Vet with No A/C

Local Business, Viewers Step Up to Help Vet with No A/C

A local veteran spent weeks battling with his home warranty to repair his a/c. When the company didn’t come through with a fix, our viewers did.

May 1, 2019

Roofers Assoc. Wants to Kill House Roofing Bill

Roofers Assoc. Wants to Kill House Roofing Bill

The Texas Independent Roofing Contractors Association is hoping to kill a roofing bill that some believe will protect homeowners from dishonest roofers. NBC 5's Samantha Chatman finds out why.

Apr 29, 2019

$30 Million Recovered for Viewers by NBC Responds

$30 Million Recovered for Viewers by NBC Responds

NBC Responds/Telemundo Responde consumer units recover more than $30 million for consumers nationwide.

Apr 22, 2019

Puppy Scam Victim Receives Heartwarming Gift From Viewer

Puppy Scam Victim Receives Heartwarming Gift From Viewer

Last month, a woman in Denton fell for a heartbreaking puppy scam. An NBC 5 viewer saw the story and wanted to help make the family smile again.

Apr 17, 2019

Student Says His Bank Account Was Hacked Via Zelle

Student Says His Bank Account Was Hacked Via Zelle

Zelle, a digital service used by millions of people to transfer money, is a tool now being used by hackers to steal money. One of the more recent victims is 17-year-old KJ Debela.

Apr 15, 2019

Garland Woman Says Builder Ran Off With Cash

Garland Woman Says Builder Ran Off With Cash

A woman in Garland said a local contractor ran off with her cash. She booked the builder through Thumbtack and said the company did little to help her. So, she called NBC 5 Responds.

Apr 12, 2019

Woman Calls NBC 5 After Target Cancels Mom's Ins. Policy

Woman Calls NBC 5 After Target Cancels Mom's Ins. Policy

A Frisco woman called NBC 5's Samantha Chatman after she said Target refused to pay out her deceased mother's life insurance policy. #NBC5Responds

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Meet The Team

Samantha Chatman joined the NBC 5 Responds team in August 2016 after serving the people of Louisville, Kentucky and southern Indiana as the Business Reporter at WDRB News. Samantha has covered major company acquisitions, business openings and economic opportunities as well as major breaking news events. Samantha received her Bachelor of Science degree in Broadcast Journalism from the University of Illinois at Urbana-Champaign with a minor in African-American Studies. She also has a certification in Public Relations from the university’s College of Media and is a member of the National Association of Black Journalists.



David Soltis is the award-winning photojournalist/editor for the NBC 5 Responds team. David is an NPPA award-winning photographer and was honored to be nominated for the 2015 Lone Star Emmy for Photographer - News. Before joining NBC DFW in April 2016, David worked in Houston, where he was picked to help launch KHOU-TV's consumer unit, "Watching Out for You." In 2015, several of his stories were awarded in the National Press Photographers Association's TV News Quarterly Clip Contest. David is a proud alumni of the University of Iowa Adler School of Journalism and Mass Communication.

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