NBC 5 Responds - NBC 5 Dallas-Fort Worth
NBC 5 Responds

NBC 5 Responds

Responding to your consumer needs and connecting you to your money

Aug 15, 2019

Dallas Man Fights For Life After Kia Soul Catches Fire

Dallas Man Fights For Life After Kia Soul Catches Fire

NBC 5's Samantha Chatman has been investigating Kia vehicle fires for more than a year. Now, we're learning that a Dallas man is the latest victim of a horrific saga.

Nov 14, 2018

CEOs of Hyundai, Kia Skip Hearing on Burning Cars

CEOs of Hyundai, Kia Skip Hearing on Burning Cars

The CEOs of both Kia and Hyundai were asked to explain to lawmakers in person why its cars have been catching fire. But those same car executives decided not to show up.

Oct 31, 2018

Another Driver Says Her Kia Went Up in Flames

Another Driver Says Her Kia Went Up in Flames

Another driver has come forward about her Kia going up in flames. The woman says her Kia engine exploded, leaving her with no car and no help from the carmaker.

Oct 18, 2018

Kia, Hyundai CEOs Asked to Appear Before Congress

Kia, Hyundai CEOs Asked to Appear Before Congress

NBC 5 Responds first told you about reports of non-collision Kia and Hyundai fires. Our nation's lawmakers are now asking the automakers to explain why cars are going up in flames.

Sep 12, 2018

Man Says His Hyundai Caught Fire With Daughters Inside

Man Says His Hyundai Caught Fire With Daughters Inside

A man in Tampa saw our stories on non-collision Kia fires and said the same thing happened to him, with his two daughters in the backseat of his Hyundai.

Aug 29, 2018

Denton Woman Says Kia Won't Reimburse Her After Car Fire

Denton Woman Says Kia Won't Reimburse Her After Car Fire

Back in June, we heard from a woman in Denton who said her Kia went up in flames. After a vehicle inspection, she said Kia is not taking responsibility for the fire.

Jul 17, 2018

Another Local Driver Comes Forward After Her Kia 'Exploded'

Another Local Driver Comes Forward After Her Kia 'Exploded'

NBC 5 has heard from another North Texas driver who says her car went up in flames. She believes Kia is not moving quick enough to address the problem.

Jun 25, 2018

Denton Woman Escapes Burning Kia

Denton Woman Escapes Burning Kia

A woman in Denton said she was driving to work when out of nowhere her Kia burst into flames.

Have a complaint?

or Call

844-5RESPND

Recovering Your Money

Consumer Reports

More Consumer Reports »

Recall Alerts

More Recall Alerts »

Photos