NBC 5's Samantha Chatman saves the day for a North Texas couple who purchased a "faulty" hot tub from a local business.
It promises to stop your snoring or your money back. But, this couple says it’s easier said than done. NBC 5 Responds to the gadget that was more expensive to return than to buy.
Two North Texas couples were excited to take a dip into their newly purchased hot tubs, but it didn’t take them long to realize their tubs had major problems.
RIP Medical Debt is abolishing debt for North Texans using donations from NBC 5 viewers.
A man in Tampa saw our stories on non-collision Kia fires and said the same thing happened to him, with his two daughters in the backseat of his Hyundai.
A woman in Frisco said her fridge hasn't been working for nearly three months. When she couldn't get the manufacturer to repair it, she called NBC 5's Samantha Chatman.
Honda and Toyota are practically begging consumers to find out if their airbags are under recall.
A woman in Plano has a warning for everyone in North Texas: If you get a call that appears to be from police, be careful before you answer.
A Dallas man traded his instrument for what he thought was real gold. He never thought he’d see his instrument again after being ripped off, so he called NBC 5's Samantha Chatman for help.
You may have experienced buying an item and receiving it damaged. A consumer we spoke with says that when it happened to him, he thought it would be easy to get a replacement or a refund.
Click Here to Meet the NBC 5 Responds Team
More Consumer Reports »
More Recall Alerts »