NBC 5 Responds - NBC 5 Dallas-Fort Worth
NBC 5 Responds

NBC 5 Responds

Responding to your consumer needs and connecting you to your money

Aug 22, 2019

North Texans Warned of Jury Duty Phone Scam

North Texans Warned of Jury Duty Phone Scam

North Texans are being warned to be on alert for scam phone calls that are apparently involving a warrant for missing jury duty.

Aug 14, 2019

Contractor Finally Issues Refund After NBC 5 Responds Report

Contractor Finally Issues Refund After NBC 5 Responds Report

NBC 5 Responds reported Monday on a fence contractor accused of ripping off his customers. After the story aired, a woman in Dallas received a refund from that same contractor after waiting for more than...

Aug 9, 2019

Tips for Texas Tax-Free Weekend 2019

Tips for Texas Tax-Free Weekend 2019

Whether you're new to Texas or a longtime resident of the Lone Star State, tax-free weekend is an event that draws millions of shoppers to the stores, and it's all in honor of back-to-school.

Aug 8, 2019

How to Turn Annoying Robocalls Into Cash

How to Turn Annoying Robocalls Into Cash

A McKinney man says he's mastered the art of turning robocalls into thousands of dollars -- legally. Now, he wants to show you how to cash in on illegal calls.

Jul 25, 2019

More Couples Speak Out After Wedding Venue Abruptly Closes

More Couples Speak Out After Wedding Venue Abruptly Closes

More couples are contacting NBC 5 after word their wedding venue is shutting down. NBC 5 Responds takes a closer look into the company's financial problems.

Jul 18, 2019

Plano Man Faces 'Out-of-Network' Surgery, Calls NBC 5

Plano Man Faces 'Out-of-Network' Surgery, Calls NBC 5

A man in Plano said he needed a life-changing surgery to keep him from becoming paralyzed. But he said his insurance company wrongfully processed his doctor as "out of network," meaning he'd have to pay...

Jul 4, 2019

Veteran Spends 4th of July in Heat, Blames Home Warranty

Veteran Spends 4th of July in Heat, Blames Home Warranty

A local veteran said he’s spending the Fourth of July in the heat because his home warranty company refuses to fix his air conditioning. NBC 5’s Samantha Chatman shows us his struggle to stay cool on the...

Jun 20, 2019

North TX Family Battles Airline Over DR Flight

North TX Family Battles Airline Over DR Flight

As we learn about more unexplained deaths in the Dominican Republic, some families in North Texas say they want out. NBC 5's Samantha Chatman helped one family in Allen with their battle with an airline...

Jun 5, 2019

NBC 5 Responds Helps Man Get Refund After Rental Car Mix Up

NBC 5 Responds Helps Man Get Refund After Rental Car Mix Up

An Arlington man says he rented an SUV through the travel website Hotwire. But when it was time to pick up the vehicle, he learned the rental price was a lot more than advertised.

May 17, 2019

Local Bride, Others Say Dallas Designer Left Them Without Dresses

Local Bride, Others Say Dallas Designer Left Them Without Dresses

A North Texas bride is among several women who say a Dallas designer took their money but didn't deliver their dresses. The dress maker is now under investigation by police.

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