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NBC 5 Responds

NBC 5 Responds

Responding to your consumer needs and connecting you to your money

2 hours ago

Fort Worth Woman Falls Victim to Job Scam, Loses $2500

Fort Worth Woman Falls Victim to Job Scam, Loses $2500

A Fort Worth woman said she lost $2500 in an employment scheme and is now struggling to make ends meet. But she's not the only person who fell victim to this scam.

5 hours ago

How to Avoid Hidden Hotel Fees

How to Avoid Hidden Hotel Fees

Nothing kills a vacation vibe faster than a hotel bill peppered with unexpected fees. From resort fees to parking fees to utility fees. Even fees for having a safe in the room! But there are ways to avoid sneaky...

Dec 5, 2018

Travelers Say Greyhound Lost Luggage, Couldn't Recover Bags

Travelers Say Greyhound Lost Luggage, Couldn't Recover Bags

Two North Texans reached out to NBC 5 Responds after they said Greyhound misplaced their bags and couldn't provide any answers.

Nov 19, 2018

Reports of 'Exploding Pyrex' Ahead of Thanksgiving

Reports of 'Exploding Pyrex' Ahead of Thanksgiving

Two North Texas women say they were cooking dinner, when out of nowhere, their Pyrex glassware exploded inside the oven. After they found hundreds of similar reports online, they want answers from Pyrex.

Nov 14, 2018

CEOs of Hyundai, Kia Skip Hearing on Burning Cars

CEOs of Hyundai, Kia Skip Hearing on Burning Cars

The CEOs of both Kia and Hyundai were asked to explain to lawmakers in person why its cars have been catching fire. But those same car executives decided not to show up.

Oct 30, 2018

Texts Promising Bill Discounts Are Not From AT&T

Texts Promising Bill Discounts Are Not From AT&T

AT&T says text messages promising bill reduction with the promo code "EBAY" are not from them.

Oct 22, 2018

NBC 5 Helps Local Grandmother With Oven Repair Refund

NBC 5 Helps Local Grandmother With Oven Repair Refund

A woman in Richardson said an appliance repair company owes her nearly $400. When she couldn't get the business to respond, she called NBC 5 Responds.

Oct 21, 2018

Trader Joe's Recalling Salads, More Over Contamination Fears

Trader Joe's Recalling Salads, More Over Contamination Fears

Trader Joe's announced Sunday it was adding one type of burrito it sells in stores to a recall already affecting three types of salads. The grocer says the four products may have been contaminated with listeria...

Oct 16, 2018

Drivers Say GM Refuses to Replace Defective Airbags

Drivers Say GM Refuses to Replace Defective Airbags

Drivers tell NBC 5 that General Motors is refusing to remove defective airbags from their vehicles.

Oct 11, 2018

Update: More Customers Say They Were Ripped Off By Roofer

Update: More Customers Say They Were Ripped Off By Roofer

A Corinth couple says they hired a roofer and paid him thousands of dollars but he never showed up to start the job. They called NBC 5's Samantha Chatman to step in.

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