NBC 5 Responds - NBC 5 Dallas-Fort Worth
NBC 5 Responds

NBC 5 Responds

Responding to your consumer needs and connecting you to your money

Thursday, Feb 1, 2018

Money Order for Gov't Paperwork Disappears, NBC 5 Respond

Money Order for Gov't Paperwork Disappears, NBC 5 Respond

A South Dallas woman married a man she met in Jamaica, when the government misplaced the money orders paying for his citizenship paperwork, and the post office was delayed in reprinting them.

Monday, Jan 29, 2018

Some Companies Charge For Services You Can Get For Free

Some Companies Charge For Services You Can Get For Free

Whether it's paying a tax bill or finding unclaimed money, before you pay someone to make it happen, get steps to do it for free from NBC 5 Responds.

Friday, Jan 12, 2018

Scam Victim Says He Was Penalized Trying to Get Money Back

Scam Victim Says He Was Penalized Trying to Get Money Back

A North Texas man says he was a victim of a gift card scam and that he was penalized when he tried to get his money back.

Tuesday, Jan 9, 2018

Consumer Electronics Show Gives Peek At Coming Technology

Consumer Electronics Show Gives Peek At Coming Technology

The Consumer Electronic Show is underway in Las Vegas and home automation is a big feature of the upcoming year.

Tuesday, Jan 9, 2018

How to Get Stores to Honor Online Deals, After Inventory Runs Out

How to Get Stores to Honor Online Deals, After Inventory Runs Out

Ever see a deal online, but get to the store only to get disappointed? NBC 5 Responds helped a Mineral Wells woman, get the deal she was promised.

Thursday, Jan 4, 2018

Chip Issue Makes Nearly All Computers Vulnerable to Hackers

Chip Issue Makes Nearly All Computers Vulnerable to Hackers

Pay attention to security updates and patches recommended for your computer.

Thursday, Jan 4, 2018

Some 'Gift' Cards Expire After All

Some 'Gift' Cards Expire After All

Consumer protection laws regarding gift cards only apply to cards you pay for, not those given to you by the store.

Tuesday, Jan 2, 2018

Misplaced Money, Recovered for a Fort Worth Family

Misplaced Money, Recovered for a Fort Worth Family

They lost two insurance checks and needed the money for the holidays, NBC 5 Responds took action.

Thursday, Dec 28, 2017

How to Make the Most of Your New Digital Assistant

How to Make the Most of Your New Digital Assistant

If you have a new digital assistant, Consumer Reports has advice on how to maximize it's usefulness.

Friday, Apr 6, 2018

Merchants Keep Lists of Who Returns Items Too Much

Merchants Keep Lists of Who Returns Items Too Much

NBC Responds found that some shoppers have reported being banned from store return lines.

Have a complaint?

or Call

844-5RESPND

Recovering Your Money

Meet The Team

Consumer Reports

More Consumer Reports »

Recall Alerts

More Recall Alerts »

Photos