Two North Texas Mothers hired a characters to appear at their children's birthday party, but the characters never showed up and the company wouldn't provide a refund, they turned to NBC 5 Responds.
The Better Business Bureau is warning North Texans to protect themselves against a fake check scheme.
Homeowners in Richardson are meeting to determine what steps they should take to get their damage covered.
Research shows about 70 percent of Americans have a smart phone, but do you know all the things your smartphone can do? NBC 5 Consumer Responds went to an expert to find out how to make your Android do more for...
Characters that were hired for toddlers' birthday parties didn't show up, disappointing the children, according to parents. The parents also said the company didn't refund the prepaid fees.
NBC 5 Responds helps a woman who's warranty didn't give her a resolution she was happy with.
We ask the experts at AT&T to help us harvest the power of an iPhone and maximize the features it carries.
As students head back to campus, there are some ways to consider to help save money on school necessities.
NBC 5 Responds to help a Fort Worth family get a table returned from a furniture repair shop that went silent for weeks.
There's a simple step you can take to help when you're having customer service issues.
Click Here to Meet the NBC 5 Responds Team
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