NBC 5 Responds - NBC 5 Dallas-Fort Worth
NBC 5 Responds

NBC 5 Responds

Responding to your consumer needs and connecting you to your money

Sep 6, 2018

Viewer Steps in After Toddler's Birthday Party Was Ruined

Viewer Steps in After Toddler's Birthday Party Was Ruined

Two North Texas Mothers hired a characters to appear at their children's birthday party, but the characters never showed up and the company wouldn't provide a refund, they turned to NBC 5 Responds.

Sep 5, 2018

Woman Loses Thousands of Dollars in Fake Check Scheme

Woman Loses Thousands of Dollars in Fake Check Scheme

The Better Business Bureau is warning North Texans to protect themselves against a fake check scheme.

Sep 4, 2018

Homeowners Waiting To Learn Who Will Pay For Flood Damage

Homeowners Waiting To Learn Who Will Pay For Flood Damage

Homeowners in Richardson are meeting to determine what steps they should take to get their damage covered.

Aug 31, 2018

Tips on Getting the Most From Your Android Phone

Tips on Getting the Most From Your Android Phone

Research shows about 70 percent of Americans have a smart phone, but do you know all the things your smartphone can do? NBC 5 Consumer Responds went to an expert to find out how to make your Android do more for...

Aug 29, 2018

Party Foul: Characters Are No-Shows for Toddler's Birthday

Party Foul: Characters Are No-Shows for Toddler's Birthday

Characters that were hired for toddlers' birthday parties didn't show up, disappointing the children, according to parents. The parents also said the company didn't refund the prepaid fees.

Aug 28, 2018

What Does Your Warranty Really Promise?

What Does Your Warranty Really Promise?

NBC 5 Responds helps a woman who's warranty didn't give her a resolution she was happy with.

Aug 24, 2018

Tricks Your iPhone Can Do You May Not Know About

Tricks Your iPhone Can Do You May Not Know About

We ask the experts at AT&T to help us harvest the power of an iPhone and maximize the features it carries.

Aug 23, 2018

Renting Textbooks Save College Students Money

Renting Textbooks Save College Students Money

As students head back to campus, there are some ways to consider to help save money on school necessities.

Aug 22, 2018

Company Takes Table, Doesn't Return Owner's Calls

Company Takes Table, Doesn't Return Owner's Calls

NBC 5 Responds to help a Fort Worth family get a table returned from a furniture repair shop that went silent for weeks.

Aug 21, 2018

NBC 5 Responds After Phone And Internet Company Delays Install

NBC 5 Responds After Phone And Internet Company Delays Install

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