NBC 5 Responds - NBC 5 Dallas-Fort Worth
NBC 5 Responds

NBC 5 Responds

Responding to your consumer needs and connecting you to your money

Sep 17, 2018

NBC 5 Responds After Woman Loses Money in Fake Check Scheme

NBC 5 Responds After Woman Loses Money in Fake Check Scheme

A senior citizen stood to have her social security check confiscated after falling victim to a fake lotto scheme. NBC 5's consumer investigative reporter Wayne Carter helped her find a solution.

Sep 14, 2018

Get a Yellow Envelope? Don't Throw It Away

Get a Yellow Envelope? Don't Throw It Away

RIP Medical Debt is abolishing debt for North Texans using donations from NBC 5 viewers.

Sep 12, 2018

HVAC Repair Didn't Fix the Problem, NBC 5 Responds

HVAC Repair Didn't Fix the Problem, NBC 5 Responds

Sometimes new parts don't always fix the problem, we look into what happened for a Dallas couple who's aging AC died.

Sep 10, 2018

Woman's Jeep Damaged After Driving Down Road Being Repaired

Woman's Jeep Damaged After Driving Down Road Being Repaired

If your car is damaged while driving through a construction zone, who is responsible for the repairs?

Sep 7, 2018

Safety Technology Popping Up In More Vehicles

Safety Technology Popping Up In More Vehicles

Chances are your newer-model car has safety features you may not fully understand. NBC 5 Responds asked the experts to show us how they work.

Sep 6, 2018

Viewer Steps in After Toddler's Birthday Party Was Ruined

Viewer Steps in After Toddler's Birthday Party Was Ruined

Two North Texas Mothers hired a characters to appear at their children's birthday party, but the characters never showed up and the company wouldn't provide a refund, they turned to NBC 5 Responds.

Sep 5, 2018

Woman Loses Thousands of Dollars in Fake Check Scheme

Woman Loses Thousands of Dollars in Fake Check Scheme

The Better Business Bureau is warning North Texans to protect themselves against a fake check scheme.

Sep 4, 2018

Homeowners Waiting To Learn Who Will Pay For Flood Damage

Homeowners Waiting To Learn Who Will Pay For Flood Damage

Homeowners in Richardson are meeting to determine what steps they should take to get their damage covered.

Aug 31, 2018

Tips on Getting the Most From Your Android Phone

Tips on Getting the Most From Your Android Phone

Research shows about 70 percent of Americans have a smart phone, but do you know all the things your smartphone can do? NBC 5 Consumer Responds went to an expert to find out how to make your Android do more for...

Aug 29, 2018

Party Foul: Characters Are No-Shows for Toddler's Birthday

Party Foul: Characters Are No-Shows for Toddler's Birthday

Characters that were hired for toddlers' birthday parties didn't show up, disappointing the children, according to parents. The parents also said the company didn't refund the prepaid fees.

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