NBC 5 Responds - NBC 5 Dallas-Fort Worth
NBC 5 Responds

NBC 5 Responds

Responding to your consumer needs and connecting you to your money

Oct 5, 2018

Virtual Reality Goggles Gaining Popularity For More Than Just Gamers

Virtual Reality Goggles Gaining Popularity For More Than Just Gamers

Virtual reality goggles are growing in popularity and are even finding an audience outside of the gaming world.

Oct 2, 2018

Service Techs Suggest Repairs Couple Felt Weren't Necessary

Service Techs Suggest Repairs Couple Felt Weren't Necessary

NBC 5 Responds asks a home warranty company why a North Texas couple had to pay out of pocket for repairs that they felt were unnecessary.

Oct 1, 2018

New Medicare Cards Are in the Mail and Crooks Are on the Job

New Medicare Cards Are in the Mail and Crooks Are on the Job

Consumer Reporter Wayne Carter tells you what you need to know about your new card and how to protect your information.

Sep 24, 2018

Car Rental Companies Charge Customers for Disputed Damages

Car Rental Companies Charge Customers for Disputed Damages

NBC 5 Responds shows you the step you should take to avoid surprise charges after you return a rental car.

Sep 21, 2018

Law Could Give More Protection Over Credit Report Security

Law Could Give More Protection Over Credit Report Security

One survey shows Americans have largely ignored plea to freeze their credit report.

Sep 17, 2018

NBC 5 Responds After Woman Loses Money in Fake Check Scheme

NBC 5 Responds After Woman Loses Money in Fake Check Scheme

A senior citizen stood to have her social security check confiscated after falling victim to a fake lotto scheme. NBC 5's consumer investigative reporter Wayne Carter helped her find a solution.

Sep 14, 2018

Get a Yellow Envelope? Don't Throw It Away

Get a Yellow Envelope? Don't Throw It Away

RIP Medical Debt is abolishing debt for North Texans using donations from NBC 5 viewers.

Sep 12, 2018

HVAC Repair Didn't Fix the Problem, NBC 5 Responds

HVAC Repair Didn't Fix the Problem, NBC 5 Responds

Sometimes new parts don't always fix the problem, we look into what happened for a Dallas couple who's aging AC died.

Sep 10, 2018

Woman's Jeep Damaged After Driving Down Road Being Repaired

Woman's Jeep Damaged After Driving Down Road Being Repaired

If your car is damaged while driving through a construction zone, who is responsible for the repairs?

Sep 7, 2018

Safety Technology Popping Up In More Vehicles

Safety Technology Popping Up In More Vehicles

Chances are your newer-model car has safety features you may not fully understand. NBC 5 Responds asked the experts to show us how they work.

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