NBC 5 Responds - NBC 5 Dallas-Fort Worth
NBC 5 Responds

NBC 5 Responds

Responding to your consumer needs and connecting you to your money

Wednesday, Apr 18, 2018 at 06:49 AM CDT

Dallas Woman Accused of Running 'Puppy Scheme' in Apartment

Dallas Woman Accused of Running 'Puppy Scheme' in Apartment

Consumers in North Texas say they paid a woman hundreds of dollars for a Shih-Tzu puppy. But when it was time to take their dog home, the seller disappeared.

Wednesday, Apr 18, 2018 at 12:54 AM CDT

Taxpayers Get 1-Day Extension Due to IRS Glitch

Taxpayers Get 1-Day Extension Due to IRS Glitch

The IRS is giving all taxpayers an extra day to file after its website went down on deadline day. The agency announced that individuals and businesses with a filing or payment that was due Tuesday now have until...

Tuesday, Apr 17, 2018 at 09:52 AM CDT

6 Things to Do Before Hiring an Auto Mechanic

6 Things to Do Before Hiring an Auto Mechanic

The NBC 5 Responds team has received dozens of calls from people who say they were either ripped off or unsatisfied with their auto mechanics work. Samantha Chatman has steps that can protect your car and...

Monday, Apr 16, 2018 at 05:37 PM CDT

NBC 5 Responds When Internet Rate Increases For Customer

NBC 5 Responds When Internet Rate Increases For Customer

A Trophy Club man signed up for internet services, understanding his rate would not change. When it did go up, and he couldn't get help finding out why, he contacted NBC 5 Responds.

Monday, Apr 16, 2018 at 06:02 AM CDT

Best Laundry Detergents

Best Laundry Detergents

Consumer Reports rated laundry detergents to help you avoid a laundry loser.

Friday, Apr 13, 2018 at 06:43 PM CDT

State's Unclaimed Property Division Is Backlogged

State's Unclaimed Property Division Is Backlogged

NBC 5 Responds looks into complaints that it takes months to get money back from the state's unclaimed property division.

Thursday, Apr 12, 2018 at 04:58 PM CDT

Concerns Grow Over 'Questionable 'Hamilton' Tickets'

Concerns Grow Over 'Questionable 'Hamilton' Tickets'

Single tickets to Hamilton in Dallas are not for sale yet, but one Carrollton woman spotted several highly priced seats online. She wasn't sure if they were legitimate or not, so she called NBC 5's Samantha...

Tuesday, Apr 10, 2018 at 05:46 PM CDT

Baby Boomers Stuck in a Financial Sandwich

Baby Boomers Stuck in a Financial Sandwich

Caring for others is making it harder for baby boomers to plan for their retirement.

Tuesday, Apr 10, 2018 at 06:50 AM CDT

Couple Hits Turbulence While Trying to Redeem Voucher

Couple Hits Turbulence While Trying to Redeem Voucher

A family of four was upset after learning American Airlines wouldn't honor vouchers given to them after a trip delay.

Monday, Apr 9, 2018 at 06:09 PM CDT

How to Avoid Crooks Pretending To Be the IRS

How to Avoid Crooks Pretending To Be the IRS

Know there are many warning signs that someone claiming to be an IRS agent, really isn't.

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