A drunk driver crashed into Richardson couple's home, destroying their fence in the process. When they couldn't get an insurance company to pay for the broken fence, they called NBC 5 Responds.
Homeowners in Collin County reported roof damage after Sunday night's hail storm. NBC 5 Responds shares tips to help consumers before they sign a roofing contract.
Another homeowner in Kennedale said his house was flooded with raw sewage. Now, one city council members believes enough is enough. NBC 5's Samantha Chatman reports.
Residents in a North Texas neighborhood say their HOA has gone too far after it installed license plate cameras that store personal data. NBC 5's Samantha Chatman Responds to their concerns.
A North Texas city stepped up after NBC 5 Responds exposed a massive sinkhole growing in an area with children living nearby.
A woman in North Texas said her home was flooded in raw sewage after a city sewage line was backed up. She said the city denied her damage claim, so she called NBC 5's Samantha Chatman
A cruise company refused to give a refund to a couple after their child had a medical issue. Then, the NBC 5 Responds team got involved.
A popular app says it can help pet owners in a pinch, but one family who hired the company "Wag!" alleges the sitter's service they received was downright criminal.
Imagine being stranded in a foreign country in the middle of the night. That's what happened to one local couple when they were locked out of their Airbnb.
Hackers have found a way to steal hundreds, even thousands of dollars through fraudulent Zelle transactions. But the banks don't always side with the consumer. NBC 5's Samantha Chatman Responds.
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