NBC 5 Responds - NBC 5 Dallas-Fort Worth
NBC 5 Responds

NBC 5 Responds

Responding to your consumer needs and connecting you to your money

Friday, Sep 21, 2018 at 05:09 PM CDT

Law Could Give More Protection Over Credit Report Security

Law Could Give More Protection Over Credit Report Security

One survey shows Americans have largely ignored plea to freeze their credit report.

Friday, Sep 21, 2018 at 05:58 AM CDT

Problem Solved: NBC 5 Helps Couple Get Hot Tub Refund

Problem Solved: NBC 5 Helps Couple Get Hot Tub Refund

NBC 5's Samantha Chatman saves the day for a North Texas couple who purchased a "faulty" hot tub from a local business.

Thursday, Sep 20, 2018 at 05:54 AM CDT

Snoring Gadget Costs More to Return Than Buy

Snoring Gadget Costs More to Return Than Buy

It promises to stop your snoring or your money back. But, this couple says it’s easier said than done. NBC 5 Responds to the gadget that was more expensive to return than to buy.

Wednesday, Sep 19, 2018 at 07:14 AM CDT

Woman Charged for Tolls on a Car She Doesn't Own

Woman Charged for Tolls on a Car She Doesn't Own

No one likes paying for tolls in Texas, but a woman in Weatherford said she was very angry after getting billed for a car she doesn’t even own anymore.

Tuesday, Sep 18, 2018 at 03:24 PM CDT

Make Sure 'Collection Companies' Aren't Making Up Your Debt

Make Sure 'Collection Companies' Aren't Making Up Your Debt

Phone calls from collection agencies: just the thought makes many of us uneasy. Sometimes they call about bills you know nothing about, and that uncertainty is something that could be used to get you to...

Tuesday, Sep 18, 2018 at 08:00 AM CDT

Consumers Warn of 'Dishonest' Hot Tub Company

Consumers Warn of 'Dishonest' Hot Tub Company

Two North Texas couples were excited to take a dip into their newly purchased hot tubs, but it didn’t take them long to realize their tubs had major problems.

Monday, Sep 17, 2018 at 05:12 PM CDT

NBC 5 Responds After Woman Loses Money in Fake Check Scheme

NBC 5 Responds After Woman Loses Money in Fake Check Scheme

A senior citizen stood to have her social security check confiscated after falling victim to a fake lotto scheme. NBC 5's consumer investigative reporter Wayne Carter helped her find a solution.

Friday, Sep 14, 2018 at 05:33 PM CDT

Get Used to Paying $50K for Pickup Trucks: Report

Get Used to Paying $50K for Pickup Trucks: Report

New reports state that the average price of a pickup truck will soon cross $50,000 in the United States.

Friday, Sep 14, 2018 at 08:26 AM CDT

Get a Yellow Envelope? Don't Throw It Away

Get a Yellow Envelope? Don't Throw It Away

RIP Medical Debt is abolishing debt for North Texans using donations from NBC 5 viewers.

Thursday, Sep 13, 2018 at 10:54 AM CDT

HOA Allows Man to Sell Home After Intense Roof Dispute

HOA Allows Man to Sell Home After Intense Roof Dispute

For the last six months, a Fort Worth man has been in a heated battle with his HOA. He said the HOA had a problem with the color of the roof. NBC 5's Samantha Chatman stepped in and had his back.

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