NBC 5 Responds - NBC 5 Dallas-Fort Worth
NBC 5 Responds

NBC 5 Responds

Responding to your consumer needs and connecting you to your money

Friday, Aug 24, 2018 at 05:58 PM CDT

Tricks Your iPhone Can Do You May Not Know About

Tricks Your iPhone Can Do You May Not Know About

We ask the experts at AT&T to help us harvest the power of an iPhone and maximize the features it carries.

Friday, Aug 24, 2018 at 06:18 AM CDT

NBC 5 Helps Rental Car Customer Get Deposit Back

NBC 5 Helps Rental Car Customer Get Deposit Back

A McKinney woman says a rental car company is taking security deposits from drivers, but when it's time to pay people back, the company goes M.I.A.

Thursday, Aug 23, 2018 at 06:12 PM CDT

Renting Textbooks Save College Students Money

Renting Textbooks Save College Students Money

As students head back to campus, there are some ways to consider to help save money on school necessities.

Thursday, Aug 23, 2018 at 05:51 AM CDT

What's Going on With Mysterious 'Uber Codes'?

What's Going on With Mysterious 'Uber Codes'?

One day, a mysterious "Uber code" popped up on an NBC producer's phone. Surprised by the unsolicited message, we looked into it and found other Uber customers complaining in online forums.

Wednesday, Aug 22, 2018 at 05:21 PM CDT

Company Takes Table, Doesn't Return Owner's Calls

Company Takes Table, Doesn't Return Owner's Calls

NBC 5 Responds to help a Fort Worth family get a table returned from a furniture repair shop that went silent for weeks.

Wednesday, Aug 22, 2018 at 07:28 AM CDT

North Texas Driver Concerned About Ford Focus Transmissions

North Texas Driver Concerned About Ford Focus Transmissions

A North Texas driver is raising concerns about his 2014 Ford Focus transmission, and he's not alone.

Tuesday, Aug 21, 2018 at 05:40 PM CDT

NBC 5 Responds After Phone And Internet Company Delays Install

NBC 5 Responds After Phone And Internet Company Delays Install

There's a simple step you can take to help when you're having customer service issues.

Tuesday, Aug 21, 2018 at 07:10 AM CDT

Update: NBC 5 Helps More Consumers in 'Water in Fuel' Fiasco

Update: NBC 5 Helps More Consumers in 'Water in Fuel' Fiasco

Back in May, we heard from several people who got gas at Mobil Gas Town in Springtown. Not long after filling their tanks, their cars broke down. NBC 5's Samantha Chatman has a major update to this story.

Wednesday, Aug 22, 2018 at 03:03 PM CDT

Woman Says Uber Driver Refused Service Due To Service Animal

Woman Says Uber Driver Refused Service Due To Service Animal

North Texans with disabilities have similar complaints about trying to get inside an Uber while accompanied by a service animal.

Monday, Aug 20, 2018 at 10:50 AM CDT

Home Warranty Company Leaves Couple Without A/C for Months

Home Warranty Company Leaves Couple Without A/C for Months

A Carrollton couple said their home warranty company left them without working air conditioning for more than two months. The delays became unbearable, so they called NBC 5’s Samantha Chatman for back up.

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