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NBC 5 Responds

NBC 5 Responds

Responding to your consumer needs and connecting you to your money

Thursday, Oct 26, 2017 at 10:10 AM CDT

Let Wayne Buy It: Active Bright Coconut Charcoal Powder

Let Wayne Buy It: Active Bright Coconut Charcoal Powder

Consumer Reporter Wayne Carter takes your suggestions for products to buy to see how they work.

Thursday, Oct 19, 2017 at 07:41 AM CDT

NBC 5 Responds Helps With Mattress Returns

NBC 5 Responds Helps With Mattress Returns

Two North Texans find out buying a new mattress can be stressful if it turns out the one you bought isn't the perfect fit.

Wednesday, Oct 18, 2017 at 07:52 AM CDT

Student Loan Debt Can Haunt Even After Payoff

Student Loan Debt Can Haunt Even After Payoff

For the nearly 70 percent of graduates who leave college with student loan debt, the Federal Trade Commission warns to beware of companies promising to reduce or eliminate that debt.

Tuesday, Oct 17, 2017 at 05:39 PM CDT

Harvey Led to Some Issues for Consumers Doing Business

Harvey Led to Some Issues for Consumers Doing Business

The NBC 5 Responds center helps when you run into a consumer issue. Here's some recent cases in the aftermath of Hurricane Harvey.

Tuesday, Oct 17, 2017 at 06:23 AM CDT

Plano-Based Pizza Hut Notifies Customers of Security Breach

Plano-Based Pizza Hut Notifies Customers of Security Breach

Plano-based Pizza Hut tells NBC 5 Responds that nearly 60,000 customers were affected by a data breach, possibly compromising names, ZIP codes, card information and more.

Tuesday, Oct 17, 2017 at 06:42 AM CDT

Consumer Alert: CEO Email Scheme Targets Dallas Business

Consumer Alert: CEO Email Scheme Targets Dallas Business

The FBI is warning people about "CEO Fraud," where the goal is to trick employees to wire thousands of dollars to an imposter posing as the "boss."

Monday, Oct 16, 2017 at 05:30 PM CDT

ID Theft Victims May Have a Criminal Record and Not Know It

ID Theft Victims May Have a Criminal Record and Not Know It

You could have a criminal record right now and not even know it. The major problem is expected to get much bigger, and it's all due to identity theft.

Monday, Oct 16, 2017 at 06:27 AM CDT

Dallas Woman Calls NBC 5 to Help Fix Erroneous ER Bill

Dallas Woman Calls NBC 5 to Help Fix Erroneous ER Bill

A Dallas woman calls NBC 5 Responds after being sent to collections due to an incorrect emergency room bill as we take a closer look into free-standing ERs in North Texas.

Saturday, Oct 14, 2017 at 12:56 AM CDT

BBB Warns Crooks Could Target Dreamers

BBB Warns Crooks Could Target Dreamers

The Better Business Bureau warns be careful about who you hire to help with any immigration issues.

Friday, Oct 13, 2017 at 05:45 PM CDT

Let Wayne Buy It: Reel Roaster

Let Wayne Buy It: Reel Roaster

The Reel Roaster is part fishing rod, part marshmallow roaster. We let NBC 5's Wayne Carter buy it and check it out with local Boy Scouts.

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