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NBC 5 Responds

NBC 5 Responds

Responding to your consumer needs and connecting you to your money

Friday, Feb 22, 2019 at 05:40 PM CST

Local Contractor Still Taking Deposits, Not Finishing Work

Local Contractor Still Taking Deposits, Not Finishing Work

A North Texas contractor is back in the spotlight after two women say he ran off with their cash. NBC 5's Samantha Chatman steps in to address the contractor and get their money back.

Thursday, Feb 21, 2019 at 05:06 PM CST

TX Lawmakers File Roofing Bill To Protect Consumers

TX Lawmakers File Roofing Bill To Protect Consumers

Lawmakers filed a bill in the Texas legislature on Thursday to protect consumers and hold bad contractors accountable.

Wednesday, Feb 20, 2019 at 08:30 PM CST

Pyrex Under Fire for Reported Explosions; Lawsuit Filed in Chicago

Pyrex Under Fire for Reported Explosions; Lawsuit Filed in Chicago

Pyrex, a well-known type of bakeware advertised as oven and microwave safe, has come under fire for shattering without warning, prompting a class-action lawsuit in Chicago alleging the bakeware is dangerous and...

Tuesday, Feb 19, 2019 at 03:41 PM CST

Contractor Helps Another Local Family With Free Roof

Contractor Helps Another Local Family With Free Roof

A North Texas contractor is back in the headlines after helping another resident with his roof. This comes after an NBC 5 Responds report in which consumers said they were ripped off by a roofer.

Friday, Feb 15, 2019 at 10:45 PM CST

New Mom Handed $18K Surprise Out-of-Network Delivery Bill

New Mom Handed $18K Surprise Out-of-Network Delivery Bill

A new mother in Collin County received an enormous delivery bill that would turn her family's life upside down. When she couldn't get it resolved, she called NBC 5's Samantha Chatman.

Wednesday, Feb 13, 2019 at 10:33 AM CST

Influencer, Fitness Guru Accused of Ripping Off Customers

Influencer, Fitness Guru Accused of Ripping Off Customers

A local social media influencer and fitness coach is accused of ripping off hundreds of women that were hoping to lose weight. But she has been accused not fulfilling her promises.

Tuesday, Feb 12, 2019 at 08:38 AM CST

East Texas Company Recalls 59 Pounds of Smoked Sausage

East Texas Company Recalls 59 Pounds of Smoked Sausage

An East Texas company has recalled 59 pounds of smoked sausage items due to possible under-processing of the food.

Monday, Feb 11, 2019 at 05:26 PM CST

5 Money-Saving Tips for Wedding Planning

5 Money-Saving Tips for Wedding Planning

Weddings can cost a fortune, and many don't mind spending for their perfect day. But it's important to get what you pay for and NBC 5 Responds has tips to protect your money and find the best deal.

Wednesday, Feb 6, 2019 at 06:17 PM CST

To Tip, Or Not To Tip? Here's What Your Server Expects

To Tip, Or Not To Tip? Here's What Your Server Expects

Tipping is expected at places like restaurants and nail salons. But have we finally reached a tipping point when it comes to shelling out extra cash? Samantha Chatman reports.

Monday, Feb 4, 2019 at 05:39 PM CST

Contractor Repairs Veteran's Roof for Free Following Report

Contractor Repairs Veteran's Roof for Free Following Report

After an NBC 5 Responds report on a group of consumers filing a lawsuit against a roofing contractor, a separate contractor contacted NBC 5 and repaired a veteran's roof for free.

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Meet The Team

Samantha Chatman joined the NBC 5 Responds team in August 2016 after serving the people of Louisville, Kentucky and southern Indiana as the Business Reporter at WDRB News. Samantha has covered major company acquisitions, business openings and economic opportunities as well as major breaking news events. Samantha received her Bachelor of Science degree in Broadcast Journalism from the University of Illinois at Urbana-Champaign with a minor in African-American Studies. She also has a certification in Public Relations from the university’s College of Media and is a member of the National Association of Black Journalists.



David Soltis is the award-winning photojournalist/editor for the NBC 5 Responds team. David is an NPPA award-winning photographer and was honored to be nominated for the 2015 Lone Star Emmy for Photographer - News. Before joining NBC DFW in April 2016, David worked in Houston, where he was picked to help launch KHOU-TV's consumer unit, "Watching Out for You." In 2015, several of his stories were awarded in the National Press Photographers Association's TV News Quarterly Clip Contest. David is a proud alumni of the University of Iowa Adler School of Journalism and Mass Communication.

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