NBC 5 Responds - NBC 5 Dallas-Fort Worth
NBC 5 Responds

NBC 5 Responds

Responding to your consumer needs and connecting you to your money

Monday, May 21, 2018 at 05:59 PM CDT

Woman Out Thousands After Rats Invade Storage Unit

Woman Out Thousands After Rats Invade Storage Unit

A North Texas woman is warning others to pay attention to insurance policies after rodents ruined her furniture she had stored in a Public Storage Unit.

Monday, May 21, 2018 at 07:24 AM CDT

Wells Fargo Opens Auto Insurance in Consumer's Name

Wells Fargo Opens Auto Insurance in Consumer's Name

Last year, you may recall that Wells Fargo admitted to charging as many as 570,000 consumers for car insurance they didn't need. The bank apologized and agreed to pay back all of its affected customers. But...

Friday, May 18, 2018 at 06:13 PM CDT

North Texans Airlines Top Award Availability Survey

North Texans Airlines Top Award Availability Survey

Dallas-based Southwest won first place for having the most seats available for the least amount of frequent flyer miles.

Thursday, May 17, 2018 at 09:23 AM CDT

Dish Network Could Owe You $1,200 for Telemarketing Calls

Dish Network Could Owe You $1,200 for Telemarketing Calls

Telemarketing calls can seem endless and annoying, but what if we told you that receiving one of those calls could make you $1,200 richer?

Sunday, May 20, 2018 at 06:11 PM CDT

NBC 5 Viewer Helps Plano Teacher Who Lost $2,500 in Scheme

NBC 5 Viewer Helps Plano Teacher Who Lost $2,500 in Scheme

An NBC 5 viewer reaches out to help a Plano woman who lost thousands of dollars in an elaborate mystery shopping scheme.

Tuesday, May 15, 2018 at 06:40 PM CDT

Cloud Based DVR Offered For Cord Cutters

Cloud Based DVR Offered For Cord Cutters

Dallas-Based AT&T launched the new service today on a trial basis.

Tuesday, May 15, 2018 at 09:22 AM CDT

Deadline Today to Protest 2018 Property Tax Appraisals

Deadline Today to Protest 2018 Property Tax Appraisals

A Tarrant County realtor is using one method to lower tax bills for many homeowners.

Tuesday, May 15, 2018 at 11:53 AM CDT

Local Gas Station Pumps Water Instead of Fuel: Consumers

Local Gas Station Pumps Water Instead of Fuel: Consumers

North Texas consumers said they went to a local gas station for fuel, but ended up with water in their tanks, causing hundreds of dollars in damage.

Friday, May 11, 2018 at 06:40 PM CDT

How to Make the Most of Your Smart TV & Make Your TV 'Smart'

How to Make the Most of Your Smart TV & Make Your TV 'Smart'

Wayne Carter talks to an electronics expert to help you harvest the power of your smart TV, and save you some money if you're thinking about buying one.

Thursday, May 10, 2018 at 07:07 PM CDT

Problem Surfaces With Keyless Ignitions

Problem Surfaces With Keyless Ignitions

A simple mistake could have deadly consequences for owners of cars that have keyless ignitions.

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