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NBC 5 Responds

NBC 5 Responds

Responding to your consumer needs and connecting you to your money

Wednesday, Jul 25, 2018 at 07:12 AM CDT

NBC 5 Helps Traveler Get VRBO Deposit Back

NBC 5 Helps Traveler Get VRBO Deposit Back

An Arlington woman called NBC 5's Samantha Chatman after waiting months for VRBO security deposit.

Tuesday, Jul 24, 2018 at 07:09 AM CDT

Millions of Phones Hosting 'Bad Bots' to Help Hackers

Millions of Phones Hosting 'Bad Bots' to Help Hackers

Tens of millions of mobile phones, tablets and other wireless electronics are being used discreetly by hackers to carry out criminal activity, and the owners of those devices don’t know it.

Monday, Jul 23, 2018 at 05:06 AM CDT

How to Avoid 'Rental Property Scam'

How to Avoid 'Rental Property Scam'

The NBC 5 Responds team takes a closer look at what you can do to protect yourself from a scam targeting home renters.

Friday, Jul 20, 2018 at 06:04 PM CDT

Should You Buy Hard or Soft-Sided Luggage

Should You Buy Hard or Soft-Sided Luggage

In a recent survey by Consumer Reports, members said wheel-ability, durability, and weight are the most important luggage attributes. But what kind of luggage is best?

Friday, Jul 20, 2018 at 07:14 AM CDT

Video Doorbells Are Gaining Popularity

Video Doorbells Are Gaining Popularity

Most consumers buy the video doorbells and security cameras for the people who come to the door and snatch delivery packages.

Thursday, Jul 19, 2018 at 05:41 PM CDT

What Kind of Helmet is Best for Bicyclists? New Rating Aims to Answer

What Kind of Helmet is Best for Bicyclists? New Rating Aims to Answer

For anyone who enjoys a bike ride, one crucial piece of information has long been missing. What kind of helmet should you buy?

Thursday, Jul 19, 2018 at 08:15 AM CDT

Charity to Forgive More Medical Debt in North Texas

Charity to Forgive More Medical Debt in North Texas

RIP Medical Debt Co-founder Craig Antico visited Texas announcing more medical debt is being abolished and more letters will be going out to patients across North Texas.

Wednesday, Jul 18, 2018 at 08:04 PM CDT

NBC 5 Receives More Complaints About Local Auto Parts Shop

NBC 5 Receives More Complaints About Local Auto Parts Shop

After our first story aired, more North Texas consumers say they too were ripped off by the owner of A1 Engines, Chris Nasrallah.

Tuesday, Jul 17, 2018 at 09:01 PM CDT

Another Local Driver Comes Forward After Her Kia 'Exploded'

Another Local Driver Comes Forward After Her Kia 'Exploded'

NBC 5 has heard from another North Texas driver who says her car went up in flames. She believes Kia is not moving quick enough to address the problem.

Tuesday, Jul 17, 2018 at 04:01 PM CDT

Customers Want Prime Day Extension After Online Troubles

Customers Want Prime Day Extension After Online Troubles

Many Amazon customers are asking for Prime Day to be extended after experiencing problems with the site.

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