NBC 5 Responds - NBC 5 Dallas-Fort Worth
NBC 5 Responds

NBC 5 Responds

Responding to your consumer needs and connecting you to your money

Wednesday, Jun 19, 2019 at 06:22 PM CDT

Fire Prompts $1 Million Dispute With Airbnb

Fire Prompts $1 Million Dispute With Airbnb

After a fire destroyed their Wine Country getaway home while it was occupied by Airbnb guests, a San Francisco couple turned to NBC Bay Area for help redeeming the vacation rental booker's $1 million property...

Thursday, Jun 13, 2019 at 10:14 PM CDT

Abbott Issues Order to Extend Plumbing Board's Operation

Abbott Issues Order to Extend Plumbing Board's Operation

Texas Gov. Greg Abbott issued an executive order Thursday that extends the activity of the Texas State Board of Plumbing Examiners through the end of the state's next legislative session, the governor's...

Wednesday, Jun 5, 2019 at 06:46 PM CDT

NBC 5 Responds Helps Man Get Refund After Rental Car Mix Up

NBC 5 Responds Helps Man Get Refund After Rental Car Mix Up

An Arlington man says he rented an SUV through the travel website Hotwire. But when it was time to pick up the vehicle, he learned the rental price was a lot more than advertised. When he couldn't get a refund...

Monday, Jun 3, 2019 at 05:48 PM CDT

TX Plumbers Soon Won't Need a License; What it Means for You

TX Plumbers Soon Won't Need a License; What it Means for You

The agency that oversees plumbing in Texas will be abolished beginning September 1, and state regulation for plumbers goes down the drain with it. Why plumbers statewide are calling this a huge safety risk.

Tuesday, Jun 4, 2019 at 10:02 AM CDT

TX DMV Investigating Local Dealership After 200+ Complaints

TX DMV Investigating Local Dealership After 200+ Complaints

Fenton Hyundai in Mesquite is accused of not issuing titles, license plates and worse, not paying off trade-in vehicles. NBC 5's Samantha Chatman Responds.

Monday, May 20, 2019 at 07:04 PM CDT

City Denies Claim After Raw Sewage Floods Woman's House

City Denies Claim After Raw Sewage Floods Woman's House

The city of Kennedale has denied the claim of a woman whose home was flooded in raw sewage. The culprit was a city sewage line that was backed up, but the city said they are not legally obligated to cover the...

Friday, May 17, 2019 at 10:41 PM CDT

Local Bride, Others Say Dallas Designer Left Them Without Dresses

Local Bride, Others Say Dallas Designer Left Them Without Dresses

A North Texas bride is among several women who say a Dallas designer took their money but didn't deliver their dresses. The dress maker is now under investigation by police.

Wednesday, May 15, 2019 at 07:13 PM CDT

Dallas Woman Threatened With Lien Notice For Unpaid Materials

Dallas Woman Threatened With Lien Notice For Unpaid Materials

A Dallas woman received a lien notice from a business claiming her contractor didn't pay them for cement. She called NBC 5's Samantha Chatman to step in and have her back.

Tuesday, May 14, 2019 at 06:52 PM CDT

1 in 4 Online Shoppers Have Bought 'Fakes': BBB

1 in 4 Online Shoppers Have Bought 'Fakes': BBB

A report titled ‘Fakes Are Not Fashionable,’ which will be released in detail during a news conference in Downtown Dallas on Thursday morning, is the result of months of work and more than 2,500 counterfeit...

Monday, May 13, 2019 at 10:38 PM CDT

Seniors Feel 'Trapped' After Several Elevator Outages at Dallas Facility

Seniors Feel 'Trapped' After Several Elevator Outages at Dallas Facility

Residents at a senior living facility in Dallas said they have been trapped inside the building for weeks after an elevator malfunctioned. They said the elevator is constantly breaking down, forcing many to...

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