NBC 5 Responds - NBC 5 Dallas-Fort Worth
NBC 5 Responds

NBC 5 Responds

Responding to your consumer needs and connecting you to your money

Thursday, Aug 2, 2018 at 10:38 AM CDT

Gift Card Scheme Targeting Cable, Satellite Customers

Gift Card Scheme Targeting Cable, Satellite Customers

There's a scheme going around that's targeting cable and satellite TV customers and an Arlington woman says she is the latest victim.

Wednesday, Aug 1, 2018 at 05:50 PM CDT

Suspending Internet Proved Difficult For Family

Suspending Internet Proved Difficult For Family

A family suspended their cable and internet service while living away from their home, but continued to receive a bill. NBC 5 Responds.

Wednesday, Aug 1, 2018 at 06:15 AM CDT

Save Time, Space & Money Using College Registries

Save Time, Space & Money Using College Registries

You've probably heard of wedding and baby registries, but how about a college registry?

Tuesday, Jul 31, 2018 at 07:49 AM CDT

Fall Is the Best Time to Travel: Experts

Fall Is the Best Time to Travel: Experts

Travel experts call it the shoulder season; the time between the end of summer break and right before the holidays. We’re told this is the best time to travel if you’re looking for an awesome vacation at a...

Monday, Jul 30, 2018 at 05:55 PM CDT

Prepared Meal Company Goes Under, Taking Couples Money

Prepared Meal Company Goes Under, Taking Couples Money

"Simply Fit Meals" promised a North Texas couple healthy, prepared meals each day. But then the company closed without warning, not granting the couple a refund.

Monday, Jul 30, 2018 at 10:26 AM CDT

Harvey's Devastating Flooding Boosts Insurance in Texas

Harvey's Devastating Flooding Boosts Insurance in Texas

Residents tend to buy policies for a few years after big disasters then cancel because they feel the unused policy is an unnecessary expense, said Howard Kunreuther, co-director of the University of Pennsylvani...

Monday, Jul 30, 2018 at 07:24 AM CDT

Consumers Warn Others About Tech Support Companies

Consumers Warn Others About Tech Support Companies

Computer problems should be simple to fix, right? Thousands of consumers say tech support companies aren't doing what they promised to do.

Friday, Jul 27, 2018 at 06:10 PM CDT

Movie App Back Up and Running

Movie App Back Up and Running

A popular movie ticketing app is up and running again after cutting off service to more than 3 million subscribers today. MoviePass temporarily ran out of money which lead to suspended service and some very...

Thursday, Jul 26, 2018 at 10:41 AM CDT

Woman Receives Fire Extinguisher After 8-Month Wait

Woman Receives Fire Extinguisher After 8-Month Wait

Last year, we told you about a massive recall on nearly 40 million fire extinguishers. An Arlington thought she followed all the steps needed to get a replacement fire extinguisher, but it never came. She called...

Wednesday, Jul 25, 2018 at 05:36 PM CDT

Fencing Contractor Takes Deposit and Never Returns

Fencing Contractor Takes Deposit and Never Returns

If contractor asks for payment up-front, there are steps you can take to protect yourself.

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