Misplaced Money, Recovered for a Fort Worth Family - NBC 5 Dallas-Fort Worth
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Misplaced Money, Recovered for a Fort Worth Family

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    Misplaced Money, Recovered for a Fort Worth Family

    They lost two insurance checks and needed the money for the holidays, NBC 5 Responds took action. (Published Tuesday, Jan. 2, 2018)

    Jimmie Mattoon was cleaning up recently and stumbled upon two reimbursement checks from her health insurance company.

    They were dated 2011.

    Jimmie remembered they were delivered when her family was moving to a new home.

    The checks got stashed away somewhere in the chaos of the move.

    Drone Saves Two Swimmers Caught in Rip Current

    [NATL] Drone Saves Two Swimmers Caught in Rip Current

    In what local authorities are calling a "world first," a drone helped save two swimmers struggling to reach shore in Lennox Head, Australia on Jan. 18, 2018. Two teenagers were spotted struggling against rough waves when a drone was deployed to drop off a life raft.

    (Published Thursday, Jan. 18, 2018)

    She called Cigna and was told the checks were so old the money was likely sent to the state's unclaimed money office.

    She checked both in Texas and Arkansas where they used to live and couldn't find the cash.

    She says she called Cigna for help again with no luck.

    NBC 5 Responds tried too. A representative told us they would help track it down but Jimmie never got a call.

    We stayed at it for several months asking Cigna to tell us if Jimmie could still get the check or if they could tell us what agency had the money.

    Cigna gave NBC 5 the following statement:

    British Gymnast Has Unusual Way of Getting Dressed

    [DFW] British Gymnast Has Unusual Way of Getting Dressed

    The internet is flipping out over a video of an Olympic gymnast getting dressed. That's British gymnast Nile Wilson, back-flipping into his shorts, and sticking the landing. Not once, not twice, but four times.
    It's possible he was just looking for some love for the Summer Olympians, as we focus on next month's winter games. Wilson took home a Bronze Medal at the 2016 Olympics.

    (Published Thursday, Jan. 18, 2018)

    “We apologize for our slow response. Apparently the initial communication between public relations and customer service went awry and the case was not assigned. This is an extraordinarily rare event. Our special customer service unit is typically extremely responsive to customer issues we send their way.”

    Just before Christmas, the check came. $1,375, and a big smile.

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