Dallas 311 Taking Requests From Twitter

The City of Dallas has a new way to get in touch with citizens.

Residents can now send service requests directly to 311 on Twitter @311Dallas.

311 services handle most nonemergency services for citizens including graffiti, high weeds, litter, and garbage roll cart replacement.

The city does not monitor the account 24 hours a day, so if those who need service off hours are encouraged to still call 311.

Contact Us