Consumer Responds Archive - NBC 5 Dallas-Fort Worth

RESPONDING TO YOUR CONSUMER NEEDS AND CONNECTING YOU TO YOUR MONEY.

Tuesday, Dec 27, 2016

NBC 5 Responds Answers Your Consumer Complaints

NBC 5 Responds Answers Your Consumer Complaints

Send us your tips or story ideas for NBC 5 Responds! Call us at 844-5RESPND or fill out our customer complaint form.

Wednesday, May 10, 2017

Tips for Buying Mother's Day Flowers Online

Tips for Buying Mother's Day Flowers Online

Mother's Day is just around the corner and if you're thinking about ordering flowers online, there are a few things to keep in mind.

Tuesday, Dec 13, 2016

Consumer Reports: High Calorie Holiday Coffee Drinks

Consumer Reports: High Calorie Holiday Coffee Drinks

If you're tempted by those specialty holiday coffee drinks but sick of fighting holiday pounds, nutrition experts have come up with some easy ways to customize your drink so it doesn't pack as big a punch in fat...

Monday, Dec 12, 2016

Limited Availability for Recalled Airbag Replacements

Limited Availability for Recalled Airbag Replacements

Nearly 70 million airbags are, or will be, under recall by 2019, and community and health leaders from across the state are now joining forces to keep North Texas roads safe.

Wednesday, Dec 14, 2016

BCBS Customer Has Trouble Getting Member ID After Paying

BCBS Customer Has Trouble Getting Member ID After Paying

A Richardson family had trouble getting their member ID number from their insurance provider, which made trips to the doctor a nightmare.

Friday, Dec 9, 2016

North TX Woman Says Check Drawn Was Not From Her

North TX Woman Says Check Drawn Was Not From Her

This time of year when many of us are looking at our bank accounts pretty frequently. One North Texas woman says she's glad she did, after a check drawn on her account was from a company she had never heard of.

Tuesday, Dec 13, 2016

This Holiday Season's Techie Toys

This Holiday Season's Techie Toys

Technology is part of our everyday lives and your kids' toybox is likely no exception. NBC 5 Responds has some of the best techie toys to put under the Christmas tree this holiday season.

Thursday, Dec 8, 2016

Consumer Reports: Staying Safe in the Hospital

Consumer Reports: Staying Safe in the Hospital

We count on hospitals to make us well. But they can also be a breeding ground for serious infections. Consumer reports tracks hospital-infection records and says while some institutions have made good progress...

Wednesday, Dec 7, 2016

Buying the Best Luggage

Buying the Best Luggage

If you're heading out of town for the holidays, make sure you've got a suitcase that can handle the job. Consumer Reports finds some of the best pieces of luggage that could make traveling a lot easier.

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Trial for Former Mesquite Police Officer to Begin Tuesday
Trial for Former Mesquite Police Officer to Begin Tuesday

The trial of a former Mesquite police officer, accused of unlawfully shooting and injuring a man, is slated to begin Tuesday.

Mesquite Daycare Worker Kept Children in Closet: Warrant
Mesquite Daycare Worker Kept Children in Closet: Warrant

Mesquite police arrested 60-year-old Rebecca Anderson Saturday for mistreating several children at Becky's Home Child Care, a daycare she ran from her home in the 4300 block of Tamarix Court, according to...

New Shopping Center Coming to Uptown Dallas
New Shopping Center Coming to Uptown Dallas

A brand new shopping center may be on its way to one of the hottest real estate markets in the Dallas area. Trammell Crow Co. has plans to build a multi-site shopping center on a 16 acre lot north of Haskell...

Consumers Warn of 'Dishonest' Hot Tub Company
Consumers Warn of 'Dishonest' Hot Tub Company

Two North Texas couples were excited to take a dip into their newly purchased hot tubs, but it didn’t take them long to realize their tubs had major problems.

Kavanaugh Accuser Hearing Echoes Anita Hill's, in #MeToo Era
Kavanaugh Accuser Hearing Echoes Anita Hill's, in #MeToo Era

The sexual assault allegation against Supreme Court nominee Brett Kavanaugh recall Anita Hill's accusations against Clarence Thomas in 1991, but there are important differences as well as cautions for senators...

NB I-45 Lanes Closed Due to Jackknifed 18-Wheeler
NB I-45 Lanes Closed Due to Jackknifed 18-Wheeler

Northbound Interstate 45 is closed after an 18-wheeler jackknifed and struck a bridge support pillar, Wilmer police said. The driver was not harmed.