Consumer Responds Archive - NBC 5 Dallas-Fort Worth

RESPONDING TO YOUR CONSUMER NEEDS AND CONNECTING YOU TO YOUR MONEY.

Tuesday, Dec 27, 2016

NBC 5 Responds Answers Your Consumer Complaints

NBC 5 Responds Answers Your Consumer Complaints

Send us your tips or story ideas for NBC 5 Responds! Call us at 844-5RESPND or fill out our customer complaint form.

Wednesday, May 10, 2017

Tips for Buying Mother's Day Flowers Online

Tips for Buying Mother's Day Flowers Online

Mother's Day is just around the corner and if you're thinking about ordering flowers online, there are a few things to keep in mind.

Tuesday, Dec 13, 2016

Consumer Reports: High Calorie Holiday Coffee Drinks

Consumer Reports: High Calorie Holiday Coffee Drinks

If you're tempted by those specialty holiday coffee drinks but sick of fighting holiday pounds, nutrition experts have come up with some easy ways to customize your drink so it doesn't pack as big a punch in fat...

Monday, Dec 12, 2016

Limited Availability for Recalled Airbag Replacements

Limited Availability for Recalled Airbag Replacements

Nearly 70 million airbags are, or will be, under recall by 2019, and community and health leaders from across the state are now joining forces to keep North Texas roads safe.

Wednesday, Dec 14, 2016

BCBS Customer Has Trouble Getting Member ID After Paying

BCBS Customer Has Trouble Getting Member ID After Paying

A Richardson family had trouble getting their member ID number from their insurance provider, which made trips to the doctor a nightmare.

Friday, Dec 9, 2016

North TX Woman Says Check Drawn Was Not From Her

North TX Woman Says Check Drawn Was Not From Her

This time of year when many of us are looking at our bank accounts pretty frequently. One North Texas woman says she's glad she did, after a check drawn on her account was from a company she had never heard of.

Tuesday, Dec 13, 2016

This Holiday Season's Techie Toys

This Holiday Season's Techie Toys

Technology is part of our everyday lives and your kids' toybox is likely no exception. NBC 5 Responds has some of the best techie toys to put under the Christmas tree this holiday season.

Thursday, Dec 8, 2016

Consumer Reports: Staying Safe in the Hospital

Consumer Reports: Staying Safe in the Hospital

We count on hospitals to make us well. But they can also be a breeding ground for serious infections. Consumer reports tracks hospital-infection records and says while some institutions have made good progress...

Wednesday, Dec 7, 2016

Buying the Best Luggage

Buying the Best Luggage

If you're heading out of town for the holidays, make sure you've got a suitcase that can handle the job. Consumer Reports finds some of the best pieces of luggage that could make traveling a lot easier.

Top Stories
3 Women Shot in Attempted Bank Robbery; 3 Detained
3 Women Shot in Attempted Bank Robbery; 3 Detained

Three people are being questioned by police after three women were injured during an attempted bank robbery in Fort Worth Thursday morning, the FBI says.

New Renderings of Rangers' Globe Life Field North Plaza
New Renderings of Rangers' Globe Life Field North Plaza

The Texas Rangers released new renderings of Globe Life Field and Texas Live! Thursday, showing off the North Plaza which will be the north entrance to the new ballpark.

Stolen Car Parked in Grassy Field, Destroyed by Grass Fire
Stolen Car Parked in Grassy Field, Destroyed by Grass Fire

Fort Worth firefighters contained a grass fire Thursday police say was sparked by car thieves.

White House Invites Putin to Washington for Fall Meeting
White House Invites Putin to Washington for Fall Meeting

Unbowed by swirling criticism of his summit encounter with Vladimir Putin, President Donald Trump swiftly invited the Russian leader to the White House this fall for a second get-together. Cleanup from the first

Broken Again: Peak Electricity Demand Sets Another New High
Broken Again: Peak Electricity Demand Sets Another New High

The record demand for power from Texas' power grid was topped twice Wednesday and twice again on Thursday, due in no small part to excessive triple-digit heat that remains in the forecast for the next several...

Texas Meat-Lovers Appalled Over WeWork's Meat-Free Policy
Texas Meat-Lovers Appalled Over WeWork's Meat-Free Policy

Texas meat-lovers are expressing outrage over WeWork's announcement that it won't serve beef, pork or chicken at work events in order to be more environmentally conscious.